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#1
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The file *.doc is not available
Hi:
I read all of the threads concerning problems with opening MS Word files (and Office files in general), but not of the fixes seem to work. I have Office 2003. I've been getting the "The file _____.doc is not available" message when trying to open a Word document. I can open the document in Wordpad, paste it into a new Word document, save the document, close it, but get the same message when I try opening it again. I don't have Norton Anti-Virus. I use AVG Free 8.5. I never had a problem on other PCs with AVG Free and Office, only this dell notebook. And the problem began well after loading AVG Free. Any new ideas? Thanks. |
#2
Posted to microsoft.public.word.newusers
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The file *.doc is not available
Temporarily uninstall AVG and test again.
-- Terry Farrell - MSWord MVP "mmarton" u53135@uwe wrote in message news:98c6dc07ab661@uwe... Hi: I read all of the threads concerning problems with opening MS Word files (and Office files in general), but not of the fixes seem to work. I have Office 2003. I've been getting the "The file _____.doc is not available" message when trying to open a Word document. I can open the document in Wordpad, paste it into a new Word document, save the document, close it, but get the same message when I try opening it again. I don't have Norton Anti-Virus. I use AVG Free 8.5. I never had a problem on other PCs with AVG Free and Office, only this dell notebook. And the problem began well after loading AVG Free. Any new ideas? Thanks. |
#3
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The file *.doc is not available
Did this dell notebook ever have some version of Norton Antivirus
on it (maybe a free trial version that came preinstalled on it by dell)? If yes, then you may need to manually unregister the officeav.dll file. mmarton wrote: Hi: I read all of the threads concerning problems with opening MS Word files (and Office files in general), but not of the fixes seem to work. I have Office 2003. I've been getting the "The file _____.doc is not available" message when trying to open a Word document. I can open the document in Wordpad, paste it into a new Word document, save the document, close it, but get the same message when I try opening it again. I don't have Norton Anti-Virus. I use AVG Free 8.5. I never had a problem on other PCs with AVG Free and Office, only this dell notebook. And the problem began well after loading AVG Free. Any new ideas? Thanks. |
#4
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The file *.doc is not available
I believe recent versions of AVG setup allow you to select which functions
you wish to install. Uncheck the one relating to Office documents. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org mmarton wrote: Hi: I read all of the threads concerning problems with opening MS Word files (and Office files in general), but not of the fixes seem to work. I have Office 2003. I've been getting the "The file _____.doc is not available" message when trying to open a Word document. I can open the document in Wordpad, paste it into a new Word document, save the document, close it, but get the same message when I try opening it again. I don't have Norton Anti-Virus. I use AVG Free 8.5. I never had a problem on other PCs with AVG Free and Office, only this dell notebook. And the problem began well after loading AVG Free. Any new ideas? Thanks. |
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