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#1
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Help - word keeps shutting down
Hi there
Each time I try to run the research function in word 2003, my computer states that there is a problem with Word, it shuts down and tries to restart. Then I get a message stating that "Word automatically saved changes to the normal document template. Do you want to load it?" The link to "More information about this error message online." has no links. I've re-installed office 2003 and still no luck. Any ideas how to fix this? |
#2
Posted to microsoft.public.word.docmanagement
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Help - word keeps shutting down
Re-installing rarely achieves anything useful - see
http://www.gmayor.com/what_to_do_when_word_crashes.htm then http://word.mvps.org/FAQs/AppErrors/...artingWord.htm. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Sara wrote: Hi there Each time I try to run the research function in word 2003, my computer states that there is a problem with Word, it shuts down and tries to restart. Then I get a message stating that "Word automatically saved changes to the normal document template. Do you want to load it?" The link to "More information about this error message online." has no links. I've re-installed office 2003 and still no luck. Any ideas how to fix this? |
#3
Posted to microsoft.public.word.docmanagement
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Help - word keeps shutting down
Thanks for the links Graham. Unfortunately, I'm still having trouble.
Word only stops working when I try to use the research function. Do you have any other ideas? "Graham Mayor" wrote: Re-installing rarely achieves anything useful - see http://www.gmayor.com/what_to_do_when_word_crashes.htm then http://word.mvps.org/FAQs/AppErrors/...artingWord.htm. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Sara wrote: Hi there Each time I try to run the research function in word 2003, my computer states that there is a problem with Word, it shuts down and tries to restart. Then I get a message stating that "Word automatically saved changes to the normal document template. Do you want to load it?" The link to "More information about this error message online." has no links. I've re-installed office 2003 and still no luck. Any ideas how to fix this? |
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