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#1
Posted to microsoft.public.officeupdate,microsoft.public.word.application.errors,microsoft.public.word.newusers
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Reading Office 2007 format in Office 2003
I have Office 2003 with all available updates. I have also installed the
compatibility pack for the Office 2007 system and all available updates. This is on a Windows XP Pro SP3 system. I have two .doc files which were sent to me by email. I believe they are scans of a printed document. In any case, I am unable to view them with Word 2003. I *can* view them using WordPad, and they look fine. I can also view them on a different computer which does not have MS Office, but does have the MS Word Viewer v1.8313.8221 SP3. I would like to be able to view these documents in Word 2003. Is this possible, and if so how do I fix my problem? Thanks! Sorry for the cross posting. None of these groups seem to be exactly what I want, but I can't find any that are better. John -- Please reply in this newsgroup. I never post my true email address to prevent spam. Thank you. |
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#2
Posted to microsoft.public.officeupdate,microsoft.public.word.application.errors,microsoft.public.word.newusers
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Reading Office 2007 format in Office 2003
Install the Word Viewer. Those files are they from another version of Office aside
from 2003 or 2007 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "John" wrote in message ... I have Office 2003 with all available updates. I have also installed the compatibility pack for the Office 2007 system and all available updates. This is on a Windows XP Pro SP3 system. I have two .doc files which were sent to me by email. I believe they are scans of a printed document. In any case, I am unable to view them with Word 2003. I *can* view them using WordPad, and they look fine. I can also view them on a different computer which does not have MS Office, but does have the MS Word Viewer v1.8313.8221 SP3. I would like to be able to view these documents in Word 2003. Is this possible, and if so how do I fix my problem? Thanks! Sorry for the cross posting. None of these groups seem to be exactly what I want, but I can't find any that are better. John -- Please reply in this newsgroup. I never post my true email address to prevent spam. Thank you. |
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#3
Posted to microsoft.public.officeupdate,microsoft.public.word.application.errors,microsoft.public.word.newusers
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Reading Office 2007 format in Office 2003
You don't tell us what happens when you try to open the two documents in
Word 2003. Does Word open? Do the documents open? Are there any error messages? Please explain what happens when you try to open the documents in Word. -- Terry Farrell - MSWord MVP "John" wrote in message ... I have Office 2003 with all available updates. I have also installed the compatibility pack for the Office 2007 system and all available updates. This is on a Windows XP Pro SP3 system. I have two .doc files which were sent to me by email. I believe they are scans of a printed document. In any case, I am unable to view them with Word 2003. I *can* view them using WordPad, and they look fine. I can also view them on a different computer which does not have MS Office, but does have the MS Word Viewer v1.8313.8221 SP3. I would like to be able to view these documents in Word 2003. Is this possible, and if so how do I fix my problem? Thanks! Sorry for the cross posting. None of these groups seem to be exactly what I want, but I can't find any that are better. John -- Please reply in this newsgroup. I never post my true email address to prevent spam. Thank you. |
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#4
Posted to microsoft.public.officeupdate,microsoft.public.word.application.errors,microsoft.public.word.newusers
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Reading Office 2007 format in Office 2003
Terry Farrell wrote:
You don't tell us what happens when you try to open the two documents in Word 2003. Does Word open? Do the documents open? Are there any error messages? Please explain what happens when you try to open the documents in Word. Word opens but the document appears to be empty. John -- Please reply in this newsgroup. I never post my true email address to prevent spam. Thank you. |
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#5
Posted to microsoft.public.officeupdate,microsoft.public.word.application.errors,microsoft.public.word.newusers
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Reading Office 2007 format in Office 2003
John wrote:
Terry Farrell wrote: You don't tell us what happens when you try to open the two documents in Word 2003. Does Word open? Do the documents open? Are there any error messages? Please explain what happens when you try to open the documents in Word. Word opens but the document appears to be empty. One more bit of information: When I look at the properties for the documents, it shows that they were created using Microsoft Word 9.0 John -- Please reply in this newsgroup. I never post my true email address to prevent spam. Thank you. |
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#6
Posted to microsoft.public.officeupdate,microsoft.public.word.application.errors,microsoft.public.word.newusers
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Reading Office 2007 format in Office 2003
And there you go. Did you read what I posted earlier
-- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "John" wrote in message ... John wrote: Terry Farrell wrote: You don't tell us what happens when you try to open the two documents in Word 2003. Does Word open? Do the documents open? Are there any error messages? Please explain what happens when you try to open the documents in Word. Word opens but the document appears to be empty. One more bit of information: When I look at the properties for the documents, it shows that they were created using Microsoft Word 9.0 John -- Please reply in this newsgroup. I never post my true email address to prevent spam. Thank you. |
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#7
Posted to microsoft.public.officeupdate,microsoft.public.word.application.errors,microsoft.public.word.newusers
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Reading Office 2007 format in Office 2003
Peter Foldes wrote:
And there you go. Did you read what I posted earlier Yes, I did. And I see that I was incorrect in stating the document files were the Office 2007 version. I *thought* that all versions of Word were backward compatible with documents created by earlier versions. And since these documents wouldn't open, I assumed they were created by a *newer* version. These documents were created by Word v9.0. Word in Office 2003 is v11.8307.8221 SP3. Are you're telling me that Word v11 is by design incapable of opening documents created by Word v9? John -- Please reply in this newsgroup. I never post my true email address to prevent spam. Thank you. |
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#8
Posted to microsoft.public.officeupdate,microsoft.public.word.application.errors,microsoft.public.word.newusers
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Reading Office 2007 format in Office 2003
If you have Word 2003 and the files are .doc files, then compatibility has
nowt to do with your problem. It doesn't matter if they were created in Word 2007 because only docx/docm format is different requiring the compatibility converter: these are doc format so they are in Word 2003 format anyway. So your problem is totally different. Is this a standalone PC or are you on a company network? Have you saved the docs to your local HDD? Which AV are you using? I presume other documents open fine and it is only these two documents? Test what happens if you open Word in Safe Mode. From Start | Run (Winkey+R), type in winword /a and press enter. Try opening the documents now. What happens? Terry "John" wrote in message ... Peter Foldes wrote: And there you go. Did you read what I posted earlier Yes, I did. And I see that I was incorrect in stating the document files were the Office 2007 version. I *thought* that all versions of Word were backward compatible with documents created by earlier versions. And since these documents wouldn't open, I assumed they were created by a *newer* version. These documents were created by Word v9.0. Word in Office 2003 is v11.8307.8221 SP3. Are you're telling me that Word v11 is by design incapable of opening documents created by Word v9? John -- Please reply in this newsgroup. I never post my true email address to prevent spam. Thank you. |
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#9
Posted to microsoft.public.officeupdate,microsoft.public.word.application.errors,microsoft.public.word.newusers
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Reading Office 2007 format in Office 2003
Could your problem be the issue at
http://www.gmayor.com/Problems_opening_2007_docs.htm ? A document created from a Word 2007 template - even if saved in compatibility mode - will display this issue. There is no essential difference in file format between Word 2000 and Word 2003. Word 2003 will open the documents created by earlier versions, however see http://support.microsoft.com/kb/922849/en-us -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org John wrote: Peter Foldes wrote: And there you go. Did you read what I posted earlier Yes, I did. And I see that I was incorrect in stating the document files were the Office 2007 version. I *thought* that all versions of Word were backward compatible with documents created by earlier versions. And since these documents wouldn't open, I assumed they were created by a *newer* version. These documents were created by Word v9.0. Word in Office 2003 is v11.8307.8221 SP3. Are you're telling me that Word v11 is by design incapable of opening documents created by Word v9? John |
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#10
Posted to microsoft.public.officeupdate,microsoft.public.word.application.errors,microsoft.public.word.newusers
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Reading Office 2007 format in Office 2003
I found a way to open and view the document in question with Office
2003. When I double-click on the document, Word 2003 opens and shows what appears to be a blank document. At the bottom of the windows, there is a message displayed briefly: "doc3.doc: 1 characters (an approximate value)." Looking at the View menu, the document is in Normal mode. If I switch to Web Layout, Print Layout, or Outline the document still appears to be empty. If I switch to Reading Layout, the document becomes visible. In addition, I notice that even if I am in Normal mode and unable to view the document, if I go to Print Preview the document becomes visible. As I said in an earlier posting, the document consists of a scanned image, and it was emailed to me. There is no text other than what is contained in that image. I have created many documents myself with embedded images and I don't recall ever seeing this sort of behavior. I'm now wondering if what I've experienced could be the result of some incorrect setting in the software that created the document? My immediate problem is resolved, but I'd still like to understand why it happened. Thanks! Regards, John Terry Farrell wrote: If you have Word 2003 and the files are .doc files, then compatibility has nowt to do with your problem. It doesn't matter if they were created in Word 2007 because only docx/docm format is different requiring the compatibility converter: these are doc format so they are in Word 2003 format anyway. So your problem is totally different. Is this a standalone PC or are you on a company network? Have you saved the docs to your local HDD? Which AV are you using? I presume other documents open fine and it is only these two documents? Test what happens if you open Word in Safe Mode. From Start | Run (Winkey+R), type in winword /a and press enter. Try opening the documents now. What happens? Terry "John" wrote in message ... Peter Foldes wrote: And there you go. Did you read what I posted earlier Yes, I did. And I see that I was incorrect in stating the document files were the Office 2007 version. I *thought* that all versions of Word were backward compatible with documents created by earlier versions. And since these documents wouldn't open, I assumed they were created by a *newer* version. These documents were created by Word v9.0. Word in Office 2003 is v11.8307.8221 SP3. Are you're telling me that Word v11 is by design incapable of opening documents created by Word v9? John -- Please reply in this newsgroup. I never post my true email address to prevent spam. Thank you. -- Please reply in this newsgroup. I never post my true email address to prevent spam. Thank you. |
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#11
Posted to microsoft.public.officeupdate,microsoft.public.word.application.errors,microsoft.public.word.newusers
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Reading Office 2007 format in Office 2003
Go to Office button Word Options Advanced and scroll down to the
"Show document content" group. Make sure the "Show drawings and text boxes" option is checked and the "Show picture placeholders" option is not checked. That should make the picture (which is what a scanned image is) visible in the other views. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. On Fri, 27 Nov 2009 18:52:04 -0600, John wrote: I found a way to open and view the document in question with Office 2003. When I double-click on the document, Word 2003 opens and shows what appears to be a blank document. At the bottom of the windows, there is a message displayed briefly: "doc3.doc: 1 characters (an approximate value)." Looking at the View menu, the document is in Normal mode. If I switch to Web Layout, Print Layout, or Outline the document still appears to be empty. If I switch to Reading Layout, the document becomes visible. In addition, I notice that even if I am in Normal mode and unable to view the document, if I go to Print Preview the document becomes visible. As I said in an earlier posting, the document consists of a scanned image, and it was emailed to me. There is no text other than what is contained in that image. I have created many documents myself with embedded images and I don't recall ever seeing this sort of behavior. I'm now wondering if what I've experienced could be the result of some incorrect setting in the software that created the document? My immediate problem is resolved, but I'd still like to understand why it happened. Thanks! Regards, John Terry Farrell wrote: If you have Word 2003 and the files are .doc files, then compatibility has nowt to do with your problem. It doesn't matter if they were created in Word 2007 because only docx/docm format is different requiring the compatibility converter: these are doc format so they are in Word 2003 format anyway. So your problem is totally different. Is this a standalone PC or are you on a company network? Have you saved the docs to your local HDD? Which AV are you using? I presume other documents open fine and it is only these two documents? Test what happens if you open Word in Safe Mode. From Start | Run (Winkey+R), type in winword /a and press enter. Try opening the documents now. What happens? Terry "John" wrote in message ... Peter Foldes wrote: And there you go. Did you read what I posted earlier Yes, I did. And I see that I was incorrect in stating the document files were the Office 2007 version. I *thought* that all versions of Word were backward compatible with documents created by earlier versions. And since these documents wouldn't open, I assumed they were created by a *newer* version. These documents were created by Word v9.0. Word in Office 2003 is v11.8307.8221 SP3. Are you're telling me that Word v11 is by design incapable of opening documents created by Word v9? John -- Please reply in this newsgroup. I never post my true email address to prevent spam. Thank you. |
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#12
Posted to microsoft.public.officeupdate,microsoft.public.word.application.errors,microsoft.public.word.newusers
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Reading Office 2007 format in Office 2003
Jay Freedman wrote:
Go to Office button Word Options Advanced and scroll down to the "Show document content" group. Make sure the "Show drawings and text boxes" option is checked and the "Show picture placeholders" option is not checked. That should make the picture (which is what a scanned image is) visible in the other views. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org I don't see an Office button. When I click on the document, Word opens directly. Is there supposed to be an Office GUI which shows options for all the installed Office apps? In Word, I find Tools-Options-View "Show picture placeholders" is unchecked. There is no checkbox under "show" for "show drawings and text boxes". Under "print and web layout options" I checked "drawings" and "text boundaries". Now I can see the content when "View" is set to "web layout", "print layout", or "reading layout", but when "View" is set to "Normal" the content is still not visible. John -- Please reply in this newsgroup. I never post my true email address to prevent spam. Thank you. |
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#13
Posted to microsoft.public.officeupdate,microsoft.public.word.application.errors,microsoft.public.word.newusers
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Reading Office 2007 format in Office 2003
John wrote:
I don't see an Office button. When I click on the document, Word opens directly. Is there supposed to be an Office GUI which shows options for all the installed Office apps? In Word, I find Tools-Options-View "Show picture placeholders" is unchecked. There is no checkbox under "show" for "show drawings and text boxes". Under "print and web layout options" I checked "drawings" and "text boundaries". Now I can see the content when "View" is set to "web layout", "print layout", or "reading layout", but when "View" is set to "Normal" the content is still not visible. John The Office button is in Word 2007. You appear to have Word 2003. The 'normal' view does not display graphics that are not inserted in line with text. It is merely a draft viewing/editing option. If you want to see the document layout use the print layout view. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org |
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