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#1
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word 2002 removed / therefore i need to reinstall
Please help.
word was loaded on my pc when i opurchase the software about 5 years ago, it has since been removed I have the product key with the initial discs etc that came form the manufacturer but dont know how i can down load it. i have searched the install discs that came with the pc and cant fins the software anywhere on these any suggestions as to how to get the word 2002 program back on my pc will be gratefully received |
#2
Posted to microsoft.public.word.docmanagement
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word 2002 removed / therefore i need to reinstall
Where are your CDs? You'll find your task a lot easier if you locate them.
Without them, it's going to cost you money if it can be done at all. -- JoAnn Paules Microsoft MVP - Publisher How to ask a question http://support.microsoft.com/kb/555375 "braithy5" wrote in message ... Please help. word was loaded on my pc when i opurchase the software about 5 years ago, it has since been removed I have the product key with the initial discs etc that came form the manufacturer but dont know how i can down load it. i have searched the install discs that came with the pc and cant fins the software anywhere on these any suggestions as to how to get the word 2002 program back on my pc will be gratefully received |
#3
Posted to microsoft.public.word.docmanagement
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word 2002 removed / therefore i need to reinstall
i have the restore cds that came with my computer but i cant see that any of
them have word software on them the computer came preloaded with word on it any suggestions "JoAnn Paules" wrote: Where are your CDs? You'll find your task a lot easier if you locate them. Without them, it's going to cost you money if it can be done at all. -- JoAnn Paules Microsoft MVP - Publisher How to ask a question http://support.microsoft.com/kb/555375 "braithy5" wrote in message ... Please help. word was loaded on my pc when i opurchase the software about 5 years ago, it has since been removed I have the product key with the initial discs etc that came form the manufacturer but dont know how i can down load it. i have searched the install discs that came with the pc and cant fins the software anywhere on these any suggestions as to how to get the word 2002 program back on my pc will be gratefully received |
#4
Posted to microsoft.public.word.docmanagement
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word 2002 removed / therefore i need to reinstall
You will have to call your computer manufacturer to see if they have it
installed on a hidden partition. Microsoft will not/cannot help you replace OEM software. -- JoAnn Paules Microsoft MVP - Publisher How to ask a question http://support.microsoft.com/kb/555375 "braithy5" wrote in message ... i have the restore cds that came with my computer but i cant see that any of them have word software on them the computer came preloaded with word on it any suggestions "JoAnn Paules" wrote: Where are your CDs? You'll find your task a lot easier if you locate them. Without them, it's going to cost you money if it can be done at all. -- JoAnn Paules Microsoft MVP - Publisher How to ask a question http://support.microsoft.com/kb/555375 "braithy5" wrote in message ... Please help. word was loaded on my pc when i opurchase the software about 5 years ago, it has since been removed I have the product key with the initial discs etc that came form the manufacturer but dont know how i can down load it. i have searched the install discs that came with the pc and cant fins the software anywhere on these any suggestions as to how to get the word 2002 program back on my pc will be gratefully received |
#5
Posted to microsoft.public.word.docmanagement
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word 2002 removed / therefore i need to reinstall
not even if i have the product code, ie license number that i paid for ?
surely if the computer i bought had the software on it, i bought the software as well albeit through a third party, why cant microsoft download it if i can prove i have the license? "braithy5" wrote: Please help. word was loaded on my pc when i opurchase the software about 5 years ago, it has since been removed I have the product key with the initial discs etc that came form the manufacturer but dont know how i can down load it. i have searched the install discs that came with the pc and cant fins the software anywhere on these any suggestions as to how to get the word 2002 program back on my pc will be gratefully received |
#6
Posted to microsoft.public.word.docmanagement
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word 2002 removed / therefore i need to reinstall
Because you didn't buy the software from Microsoft (through a retailer) but
from the computer manufacturer. It is the computer manufacturer who is responsible for replacing lost CDs, providing support, etc. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "braithy5" wrote in message ... not even if i have the product code, ie license number that i paid for ? surely if the computer i bought had the software on it, i bought the software as well albeit through a third party, why cant microsoft download it if i can prove i have the license? "braithy5" wrote: Please help. word was loaded on my pc when i opurchase the software about 5 years ago, it has since been removed I have the product key with the initial discs etc that came form the manufacturer but dont know how i can down load it. i have searched the install discs that came with the pc and cant fins the software anywhere on these any suggestions as to how to get the word 2002 program back on my pc will be gratefully received |
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