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paynedave paynedave is offline
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Default Word crash

Word opens as normal, with a selected document from file. After a few key
presses, the screen goes blank (black) and the computer reboots. The document
is recovered automatically. there is no invitation to report the error to
Microsoft.

Is the heat-wave effecting my compter?

With thanks in anticipation of help.
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huib keemink huib keemink is offline
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Default Word crash

well.. try to open the casing,
and see if you can work longer with no reboot..
i could be heat indeed

huib


paynedave schreef:

Word opens as normal, with a selected document from file. After a few key
presses, the screen goes blank (black) and the computer reboots. The document
is recovered automatically. there is no invitation to report the error to
Microsoft.

Is the heat-wave effecting my compter?

With thanks in anticipation of help.


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Graham Mayor Graham Mayor is offline
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Posts: 19,312
Default Word crash

Unless the same thing occurs with all your apps. it is unlikely to be
overheating and removing the case will destroy the air flow so is not
necessarily recommended - other than to check for fluff and dust and
non-rotating fans.

See http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm - then if the
problem persists in safe mode, check the Windows event logs.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


huib keemink wrote:
well.. try to open the casing,
and see if you can work longer with no reboot..
i could be heat indeed

huib


paynedave schreef:

Word opens as normal, with a selected document from file. After a
few key presses, the screen goes blank (black) and the computer
reboots. The document is recovered automatically. there is no
invitation to report the error to Microsoft.

Is the heat-wave effecting my compter?

With thanks in anticipation of help.



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