[Tom]

Using Word 2007 and Acrobat 9 Professional. All have been updated. The
Acrobat tab has been there since installation. Recently there was a conflict
when converting to a pdf and now the Acrobat tab is no longer there. I've
repaired Acrobat twice and did a clean install (uninstall then re-install)
three times. Tried everything from the Adobe page except editing the
registry.

When I go to Word options/Add Ins/Manage COM Add-ins the pdf maker is
unchecked. When I check it at the bottom it reads "Load Behavior: Unloaded"
so that even if I check it the tab does not appear.

The tab is showing up on all other Office Pro 2007 apps and was there in
Word until I hit that conflict that shut down Word.

Can anyone help?

[Jessalyn]

Somebody please help! I'm having the exact same problem. Sorry I don't have
a solution for you Tom. This is a very frustrating problem!!

"Tom" wrote:

Using Word 2007 and Acrobat 9 Professional. All have been updated. The
Acrobat tab has been there since installation. Recently there was a conflict
when converting to a pdf and now the Acrobat tab is no longer there. I've
repaired Acrobat twice and did a clean install (uninstall then re-install)
three times. Tried everything from the Adobe page except editing the
registry.

When I go to Word options/Add Ins/Manage COM Add-ins the pdf maker is
unchecked. When I check it at the bottom it reads "Load Behavior: Unloaded"
so that even if I check it the tab does not appear.

The tab is showing up on all other Office Pro 2007 apps and was there in
Word until I hit that conflict that shut down Word.

Can anyone help?

[Graham Mayor]

With Word closed locate the following registry entry
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\ Addins\PDFMaker.OfficeAddin
Ensure that the REG_DWORD subkey 'LoadBehaviour' has a value of 3

See also http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/...artingWord.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Jessalyn wrote:
Somebody please help! I'm having the exact same problem. Sorry I
don't have a solution for you Tom. This is a very frustrating
problem!!

"Tom" wrote:

Using Word 2007 and Acrobat 9 Professional. All have been updated.
The Acrobat tab has been there since installation. Recently there
was a conflict when converting to a pdf and now the Acrobat tab is
no longer there. I've repaired Acrobat twice and did a clean
install (uninstall then re-install) three times. Tried everything
from the Adobe page except editing the registry.

When I go to Word options/Add Ins/Manage COM Add-ins the pdf maker is
unchecked. When I check it at the bottom it reads "Load Behavior:
Unloaded" so that even if I check it the tab does not appear.

The tab is showing up on all other Office Pro 2007 apps and was
there in Word until I hit that conflict that shut down Word.

Can anyone help?

[Jessalyn]

Thank you Graham!

I found your invaluable website last night in my many hours of trying to fix
this problem. I was almost able to open the registry to the path you
indicated. I can get this far.. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office
and then my choices are "12.0" and "Outlook"....there is not a "Word" file.
There is an "Addins" folder in the Outlook folder, but my problem is in Word.


Within the 12.0 folder there are two folders "MsoExample" and "User
Settings" ...Any other ideas?

Thank you so much for your help.

"Graham Mayor" wrote:

With Word closed locate the following registry entry
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\ Addins\PDFMaker.OfficeAddin
Ensure that the REG_DWORD subkey 'LoadBehaviour' has a value of 3

See also http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/...artingWord.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Jessalyn wrote:
Somebody please help! I'm having the exact same problem. Sorry I
don't have a solution for you Tom. This is a very frustrating
problem!!

"Tom" wrote:

Using Word 2007 and Acrobat 9 Professional. All have been updated.
The Acrobat tab has been there since installation. Recently there
was a conflict when converting to a pdf and now the Acrobat tab is
no longer there. I've repaired Acrobat twice and did a clean
install (uninstall then re-install) three times. Tried everything
from the Adobe page except editing the registry.

When I go to Word options/Add Ins/Manage COM Add-ins the pdf maker is
unchecked. When I check it at the bottom it reads "Load Behavior:
Unloaded" so that even if I check it the tab does not appear.

The tab is showing up on all other Office Pro 2007 apps and was
there in Word until I hit that conflict that shut down Word.

Can anyone help?

[Graham Mayor]

If you have installed add-ins in Word, that entry should be present in the
registry, which begs the question why is it missing? It would be simple
enough to add-it, but whether that would fix the issue is a different
matter.

I would check that in the add-ins list (Word Options Add-ins) that Acrobat
is not flagged as disabled (though I would have expected this to remove the
ribbon).

I would be inclined to delete or rename the Word data key
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord\Data
which has a habit of accidental corruption under some circumstances, and
*before restarting Word*

Repair Office from the original installation disc setup and repair Acrobat
and see where that gets you.


--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org




Jessalyn wrote:
Thank you Graham!

I found your invaluable website last night in my many hours of trying
to fix this problem. I was almost able to open the registry to the
path you indicated. I can get this far..
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office and then my choices are
"12.0" and "Outlook"....there is not a "Word" file. There is an
"Addins" folder in the Outlook folder, but my problem is in Word.


Within the 12.0 folder there are two folders "MsoExample" and "User
Settings" ...Any other ideas?

Thank you so much for your help.

"Graham Mayor" wrote:

With Word closed locate the following registry entry
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\ Addins\PDFMaker.OfficeAddin
Ensure that the REG_DWORD subkey 'LoadBehaviour' has a value of 3

See also http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/...artingWord.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Jessalyn wrote:
Somebody please help! I'm having the exact same problem. Sorry I
don't have a solution for you Tom. This is a very frustrating
problem!!

"Tom" wrote:

Using Word 2007 and Acrobat 9 Professional. All have been updated.
The Acrobat tab has been there since installation. Recently there
was a conflict when converting to a pdf and now the Acrobat tab is
no longer there. I've repaired Acrobat twice and did a clean
install (uninstall then re-install) three times. Tried everything
from the Adobe page except editing the registry.

When I go to Word options/Add Ins/Manage COM Add-ins the pdf maker
is unchecked. When I check it at the bottom it reads "Load
Behavior: Unloaded" so that even if I check it the tab does not
appear.

The tab is showing up on all other Office Pro 2007 apps and was
there in Word until I hit that conflict that shut down Word.

Can anyone help?

[anns]

Originally Posted by Tom

Using Word 2007 and Acrobat 9 Professional. All have been updated. The
Acrobat tab has been there since installation. Recently there was a conflict
when converting to a pdf and now the Acrobat tab is no longer there. I've
repaired Acrobat twice and did a clean install (uninstall then re-install)
three times. Tried everything from the Adobe page except editing the
registry.

When I go to Word options/Add Ins/Manage COM Add-ins the pdf maker is
unchecked. When I check it at the bottom it reads "Load Behavior: Unloaded"
so that even if I check it the tab does not appear.

The tab is showing up on all other Office Pro 2007 apps and was there in
Word until I hit that conflict that shut down Word.

Can anyone help?

Hi,
Try completing the following steps:
1. In Word, click the MS button and click Word Options (at the bottom).
2. Select Add-Ins
Acrobat PDFMaker Office COM Addin should be listed in the Disabled Application Add-ins section.
3. Select Disabled Items from the Manage drop-down (bottom of the window) and click Go....
The Acrobat PDFMaker Office COM Addin check box should be un-checked.
4. Click the Acrobat PDFMaker Office COM Addin check box to select it.
5. Click OK.
6. Close your open MS Word document and re-open the document.
The Acrobat tab should be back.