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#1
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problem w/ word won't save documents or mail/print merge
I'm having problems w/ word (office 2003) tha it won't save documents or
mail/print merge. I can modify a document, print it and that is about it. When I do any type of merge (printer, email), it looks as if it processed it but it does not exist in the printer que or in outlook. When exiting, it asks if i wan to save it, I click "yes" but it does nothing! I repeat this, and the only option that I have is to exit w/o saving and I loose everything! -- thanks, Mark |
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#2
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problem w/ word won't save documents or mail/print merge
Have you "Activated" Word? If you select Activate Produce from the Help
menu, what happens? -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Mark" wrote in message ... I'm having problems w/ word (office 2003) tha it won't save documents or mail/print merge. I can modify a document, print it and that is about it. When I do any type of merge (printer, email), it looks as if it processed it but it does not exist in the printer que or in outlook. When exiting, it asks if i wan to save it, I click "yes" but it does nothing! I repeat this, and the only option that I have is to exit w/o saving and I loose everything! -- thanks, Mark |
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#3
Posted to microsoft.public.word.docmanagement
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problem w/ word won't save documents or mail/print merge
it says it's activated already. any other suggestions? it appears, as i
mess with it, that this has to do with saving documents and whatever it does to save documents as you ask it to perform these tasks???? -- thanks, Mark "Doug Robbins - Word MVP" wrote: Have you "Activated" Word? If you select Activate Produce from the Help menu, what happens? -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Mark" wrote in message ... I'm having problems w/ word (office 2003) tha it won't save documents or mail/print merge. I can modify a document, print it and that is about it. When I do any type of merge (printer, email), it looks as if it processed it but it does not exist in the printer que or in outlook. When exiting, it asks if i wan to save it, I click "yes" but it does nothing! I repeat this, and the only option that I have is to exit w/o saving and I loose everything! -- thanks, Mark |
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#4
Posted to microsoft.public.word.docmanagement
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problem w/ word won't save documents or mail/print merge
Under ToolsMacroMacros is there a macro with the name FileSave or
FileSaveAs when you have "All active templates and documents" selected in the Macros in: control? -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Mark" wrote in message ... it says it's activated already. any other suggestions? it appears, as i mess with it, that this has to do with saving documents and whatever it does to save documents as you ask it to perform these tasks???? -- thanks, Mark "Doug Robbins - Word MVP" wrote: Have you "Activated" Word? If you select Activate Produce from the Help menu, what happens? -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Mark" wrote in message ... I'm having problems w/ word (office 2003) tha it won't save documents or mail/print merge. I can modify a document, print it and that is about it. When I do any type of merge (printer, email), it looks as if it processed it but it does not exist in the printer que or in outlook. When exiting, it asks if i wan to save it, I click "yes" but it does nothing! I repeat this, and the only option that I have is to exit w/o saving and I loose everything! -- thanks, Mark |
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#5
Posted to microsoft.public.word.docmanagement
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problem w/ word won't save documents or mail/print merge
no, there is a "print to winfax" only. i don't use this program now so i
deleted it but it would not lwt me save that change either? is there supposed to be? -- thanks, Mark "Doug Robbins - Word MVP" wrote: Under ToolsMacroMacros is there a macro with the name FileSave or FileSaveAs when you have "All active templates and documents" selected in the Macros in: control? -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Mark" wrote in message ... it says it's activated already. any other suggestions? it appears, as i mess with it, that this has to do with saving documents and whatever it does to save documents as you ask it to perform these tasks???? -- thanks, Mark "Doug Robbins - Word MVP" wrote: Have you "Activated" Word? If you select Activate Produce from the Help menu, what happens? -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Mark" wrote in message ... I'm having problems w/ word (office 2003) tha it won't save documents or mail/print merge. I can modify a document, print it and that is about it. When I do any type of merge (printer, email), it looks as if it processed it but it does not exist in the printer que or in outlook. When exiting, it asks if i wan to save it, I click "yes" but it does nothing! I repeat this, and the only option that I have is to exit w/o saving and I loose everything! -- thanks, Mark |
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#6
Posted to microsoft.public.word.docmanagement
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problem w/ word won't save documents or mail/print merge
Checkout http://www.gmayor.com/what_to_do_when_word_crashes.htm
Repair Word from the help menu, then work your way through the troubleshooting processes at http://word.mvps.org/FAQs/AppErrors/...peningWord.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Mark wrote: no, there is a "print to winfax" only. i don't use this program now so i deleted it but it would not lwt me save that change either? is there supposed to be? Under ToolsMacroMacros is there a macro with the name FileSave or FileSaveAs when you have "All active templates and documents" selected in the Macros in: control? -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Mark" wrote in message ... it says it's activated already. any other suggestions? it appears, as i mess with it, that this has to do with saving documents and whatever it does to save documents as you ask it to perform these tasks???? -- thanks, Mark "Doug Robbins - Word MVP" wrote: Have you "Activated" Word? If you select Activate Produce from the Help menu, what happens? -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Mark" wrote in message ... I'm having problems w/ word (office 2003) tha it won't save documents or mail/print merge. I can modify a document, print it and that is about it. When I do any type of merge (printer, email), it looks as if it processed it but it does not exist in the printer que or in outlook. When exiting, it asks if i wan to save it, I click "yes" but it does nothing! I repeat this, and the only option that I have is to exit w/o saving and I loose everything! -- thanks, Mark |
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#7
Posted to microsoft.public.word.docmanagement
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problem w/ word won't save documents or mail/print merge
this did not fix this? i found no word temp documents in these files. how
do i reload office to orginal unconfigured (modified files)? I DO NOT WANT TO LOOSE my .pst outlook file! -- thanks, Mark "Graham Mayor" wrote: Checkout http://www.gmayor.com/what_to_do_when_word_crashes.htm Repair Word from the help menu, then work your way through the troubleshooting processes at http://word.mvps.org/FAQs/AppErrors/...peningWord.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Mark wrote: no, there is a "print to winfax" only. i don't use this program now so i deleted it but it would not lwt me save that change either? is there supposed to be? Under ToolsMacroMacros is there a macro with the name FileSave or FileSaveAs when you have "All active templates and documents" selected in the Macros in: control? -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Mark" wrote in message ... it says it's activated already. any other suggestions? it appears, as i mess with it, that this has to do with saving documents and whatever it does to save documents as you ask it to perform these tasks???? -- thanks, Mark "Doug Robbins - Word MVP" wrote: Have you "Activated" Word? If you select Activate Produce from the Help menu, what happens? -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Mark" wrote in message ... I'm having problems w/ word (office 2003) tha it won't save documents or mail/print merge. I can modify a document, print it and that is about it. When I do any type of merge (printer, email), it looks as if it processed it but it does not exist in the printer que or in outlook. When exiting, it asks if i wan to save it, I click "yes" but it does nothing! I repeat this, and the only option that I have is to exit w/o saving and I loose everything! -- thanks, Mark |
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#8
Posted to microsoft.public.word.docmanagement
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problem w/ word won't save documents or mail/print merge
You should not lose the PST file by doing anything suggested here - though
back it up to be sure. I find it difficult to believe there are no temp files either in the working folders or in the Windows temp folder. Have you set Windows Explorer to display hidden files and the extensions of known file types? To reset Word to install defaults, rename normal.dot, delete or rename the registry data key as described in http://word.mvps.org/FAQs/AppErrors/...peningWord.htm repair Word and remove any add-ins as also described the quoted link. Use the Inbox Repair Tool ("C:\Program Files\Common Files\System\MSMAPI\1033\SCANPST.EXE") to repair your PST file. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Mark wrote: this did not fix this? i found no word temp documents in these files. how do i reload office to orginal unconfigured (modified files)? I DO NOT WANT TO LOOSE my .pst outlook file! Checkout http://www.gmayor.com/what_to_do_when_word_crashes.htm Repair Word from the help menu, then work your way through the troubleshooting processes at http://word.mvps.org/FAQs/AppErrors/...peningWord.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Mark wrote: no, there is a "print to winfax" only. i don't use this program now so i deleted it but it would not lwt me save that change either? is there supposed to be? Under ToolsMacroMacros is there a macro with the name FileSave or FileSaveAs when you have "All active templates and documents" selected in the Macros in: control? -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Mark" wrote in message ... it says it's activated already. any other suggestions? it appears, as i mess with it, that this has to do with saving documents and whatever it does to save documents as you ask it to perform these tasks???? -- thanks, Mark "Doug Robbins - Word MVP" wrote: Have you "Activated" Word? If you select Activate Produce from the Help menu, what happens? -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Mark" wrote in message ... I'm having problems w/ word (office 2003) tha it won't save documents or mail/print merge. I can modify a document, print it and that is about it. When I do any type of merge (printer, email), it looks as if it processed it but it does not exist in the printer que or in outlook. When exiting, it asks if i wan to save it, I click "yes" but it does nothing! I repeat this, and the only option that I have is to exit w/o saving and I loose everything! -- thanks, Mark |
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#9
Posted to microsoft.public.word.docmanagement
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problem w/ word won't save documents or mail/print merge
this problem was corrected by the $35 option from MS for techical support in
15 minutes. 20 normal docs spread out through out my system! -- thanks, Mark "Graham Mayor" wrote: You should not lose the PST file by doing anything suggested here - though back it up to be sure. I find it difficult to believe there are no temp files either in the working folders or in the Windows temp folder. Have you set Windows Explorer to display hidden files and the extensions of known file types? To reset Word to install defaults, rename normal.dot, delete or rename the registry data key as described in http://word.mvps.org/FAQs/AppErrors/...peningWord.htm repair Word and remove any add-ins as also described the quoted link. Use the Inbox Repair Tool ("C:\Program Files\Common Files\System\MSMAPI\1033\SCANPST.EXE") to repair your PST file. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Mark wrote: this did not fix this? i found no word temp documents in these files. how do i reload office to orginal unconfigured (modified files)? I DO NOT WANT TO LOOSE my .pst outlook file! Checkout http://www.gmayor.com/what_to_do_when_word_crashes.htm Repair Word from the help menu, then work your way through the troubleshooting processes at http://word.mvps.org/FAQs/AppErrors/...peningWord.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Mark wrote: no, there is a "print to winfax" only. i don't use this program now so i deleted it but it would not lwt me save that change either? is there supposed to be? Under ToolsMacroMacros is there a macro with the name FileSave or FileSaveAs when you have "All active templates and documents" selected in the Macros in: control? -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Mark" wrote in message ... it says it's activated already. any other suggestions? it appears, as i mess with it, that this has to do with saving documents and whatever it does to save documents as you ask it to perform these tasks???? -- thanks, Mark "Doug Robbins - Word MVP" wrote: Have you "Activated" Word? If you select Activate Produce from the Help menu, what happens? -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Mark" wrote in message ... I'm having problems w/ word (office 2003) tha it won't save documents or mail/print merge. I can modify a document, print it and that is about it. When I do any type of merge (printer, email), it looks as if it processed it but it does not exist in the printer que or in outlook. When exiting, it asks if i wan to save it, I click "yes" but it does nothing! I repeat this, and the only option that I have is to exit w/o saving and I loose everything! -- thanks, Mark |
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#10
Posted to microsoft.public.word.docmanagement
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problem w/ word won't save documents or mail/print merge
20 normal.dot files? No wonder Word was confused
 -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Mark wrote: this problem was corrected by the $35 option from MS for techical support in 15 minutes. 20 normal docs spread out through out my system! You should not lose the PST file by doing anything suggested here - though back it up to be sure. I find it difficult to believe there are no temp files either in the working folders or in the Windows temp folder. Have you set Windows Explorer to display hidden files and the extensions of known file types? To reset Word to install defaults, rename normal.dot, delete or rename the registry data key as described in http://word.mvps.org/FAQs/AppErrors/...peningWord.htm repair Word and remove any add-ins as also described the quoted link. Use the Inbox Repair Tool ("C:\Program Files\Common Files\System\MSMAPI\1033\SCANPST.EXE") to repair your PST file. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Mark wrote: this did not fix this? i found no word temp documents in these files. how do i reload office to orginal unconfigured (modified files)? I DO NOT WANT TO LOOSE my .pst outlook file! Checkout http://www.gmayor.com/what_to_do_when_word_crashes.htm Repair Word from the help menu, then work your way through the troubleshooting processes at http://word.mvps.org/FAQs/AppErrors/...peningWord.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Mark wrote: no, there is a "print to winfax" only. i don't use this program now so i deleted it but it would not lwt me save that change either? is there supposed to be? Under ToolsMacroMacros is there a macro with the name FileSave or FileSaveAs when you have "All active templates and documents" selected in the Macros in: control? -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Mark" wrote in message ... it says it's activated already. any other suggestions? it appears, as i mess with it, that this has to do with saving documents and whatever it does to save documents as you ask it to perform these tasks???? -- thanks, Mark "Doug Robbins - Word MVP" wrote: Have you "Activated" Word? If you select Activate Produce from the Help menu, what happens? -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Mark" wrote in message ... I'm having problems w/ word (office 2003) tha it won't save documents or mail/print merge. I can modify a document, print it and that is about it. When I do any type of merge (printer, email), it looks as if it processed it but it does not exist in the printer que or in outlook. When exiting, it asks if i wan to save it, I click "yes" but it does nothing! I repeat this, and the only option that I have is to exit w/o saving and I loose everything! -- thanks, Mark |
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