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techman
 
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Default Problem with mail merge and works database

I have a pc that has Works suite 2004 with Word 2002. The pc also has MS
Publisher 2002. In the past we have been able to take a works database with
addresses and names use mail merge to create labels in Word and in MS
Publisher. A few weeks ago something changed and now Word no longer
recognizes word databases and tries to convert them. MS Publisher give an
error on trying to use the mail merge in it. No software has been added or
removed from the pc. The only change that has been made was the removal of
some spyware. I am sure that some dll somewhere has been corrupted.
Reinstalling the applications do not seem to help. Any ideas as to what could
be corrupted and how to fix it?
Thanks.
 
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