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#1
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Urgent: Word Document Problem
A client has obtained a cd containing important information. He has sent the
word documents (Word 97 we believe) to another client - via email. However the receiver has a newer version of MS Word (Office 03) and the writing has changed to little box symbols. How can I change the symbols so that I can read the document? |
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#2
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Urgent: Word Document Problem
G'day JohnnyBoy ,
Word 2003 has a Repair Text feature- try that. Steve Hudson - Word Heretic steve from wordheretic.com (Email replies require payment) Without prejudice JohnnyBoy reckoned: A client has obtained a cd containing important information. He has sent the word documents (Word 97 we believe) to another client - via email. However the receiver has a newer version of MS Word (Office 03) and the writing has changed to little box symbols. How can I change the symbols so that I can read the document? |
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#3
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Urgent: Word Document Problem
Where abouts is the 'Repair Text' feature located?
"Word Heretic" wrote: G'day JohnnyBoy , Word 2003 has a Repair Text feature- try that. Steve Hudson - Word Heretic steve from wordheretic.com (Email replies require payment) Without prejudice |
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#4
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Urgent: Word Document Problem
File open select the file click the down arrow by the open button
open & repair. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org JohnnyBoy wrote: Where abouts is the 'Repair Text' feature located? "Word Heretic" wrote: G'day JohnnyBoy , Word 2003 has a Repair Text feature- try that. Steve Hudson - Word Heretic steve from wordheretic.com (Email replies require payment) Without prejudice |
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#5
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Urgent: Word Document Problem
G'day JohnnyBoy ,
in word 2003, there is also Tools Fix Broken Text in addition to Graham's comments. Steve Hudson - Word Heretic steve from wordheretic.com (Email replies require payment) Without prejudice JohnnyBoy reckoned: Where abouts is the 'Repair Text' feature located? "Word Heretic" wrote: G'day JohnnyBoy , Word 2003 has a Repair Text feature- try that. Steve Hudson - Word Heretic steve from wordheretic.com (Email replies require payment) Without prejudice |
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#6
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Urgent: Word Document Problem
I believe that applies only to Asian languages.
-- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Word Heretic" wrote in message ... G'day JohnnyBoy , in word 2003, there is also Tools Fix Broken Text in addition to Graham's comments. Steve Hudson - Word Heretic steve from wordheretic.com (Email replies require payment) Without prejudice JohnnyBoy reckoned: Where abouts is the 'Repair Text' feature located? "Word Heretic" wrote: G'day JohnnyBoy , Word 2003 has a Repair Text feature- try that. Steve Hudson - Word Heretic steve from wordheretic.com (Email replies require payment) Without prejudice |
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#7
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Urgent: Word Document Problem
Eastern European, actually: http://support.microsoft.com/?kbid=260162
-- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. Suzanne S. Barnhill wrote: I believe that applies only to Asian languages. "Word Heretic" wrote in message ... G'day JohnnyBoy , in word 2003, there is also Tools Fix Broken Text in addition to Graham's comments. Steve Hudson - Word Heretic steve from wordheretic.com (Email replies require payment) Without prejudice JohnnyBoy reckoned: Where abouts is the 'Repair Text' feature located? "Word Heretic" wrote: G'day JohnnyBoy , Word 2003 has a Repair Text feature- try that. Steve Hudson - Word Heretic steve from wordheretic.com (Email replies require payment) Without prejudice |
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#8
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Urgent: Word Document Problem
The Repair Text feature did not work. The document remains the same. As for
the 'Fix Broken Text' I do not have that feature as I am in Australia. Can you offer any more advice?? I would like to get this solved as soon as possible. Thanks. |
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#9
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Urgent: Word Document Problem
G'day JohnnyBoy ,
Have you tried opening in WordPad? Steve Hudson - Word Heretic steve from wordheretic.com (Email replies require payment) Without prejudice JohnnyBoy reckoned: The Repair Text feature did not work. The document remains the same. As for the 'Fix Broken Text' I do not have that feature as I am in Australia. Can you offer any more advice?? I would like to get this solved as soon as possible. Thanks. |
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#10
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Urgent: Word Document Problem
Yes I have tried to open it in WordPad but the square/rectangle symbols
still remain. |
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#11
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Urgent: Word Document Problem
G'day JohnnyBoy ,
Hmm. Try copying it to disk first then opening. Probably wont help. Try save as RTF and open the rtf in wordpad, probably wont help. failing that, time to ask the source of the cd to burn the file again as it is corrupt. Tell them to use Save As to make a fresh copy of the document, and move that onto the cd after Word is closed. Steve Hudson - Word Heretic steve from wordheretic.com (Email replies require payment) Without prejudice JohnnyBoy reckoned: Yes I have tried to open it in WordPad but the square/rectangle symbols still remain. |
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#12
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Urgent: Word Document Problem
The computer containing the files has been disposed of. Hence the reason the
documents were put onto a cd. I cannot obtain the cd either as the client is based in another city and believes the problem can be fixed without it :S. |
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#13
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Urgent: Word Document Problem
Tell the client that it can't...
The document contains characters that have been encoded with a specific code page (character set) and font. These are obviously pre-Unicode documents. We need to find out what the code page and font used to save those documents is. You then need to install that specific code page and that specific font on your computer. When you do, you should be able to read the document correctly. You can then save it as a Word 2003 file. Word 2003 will re-write the text in Unicode character set, so this problem does not occur in the future. If we could find out what the character codes are, the font used, and the encoding method in use at the time, we might be able to help. But since you can't read the characters, we can't find this out and we can't fix those files. Sorry On 4/4/06 9:05 AM, in article , "JohnnyBoy" wrote: The computer containing the files has been disposed of. Hence the reason the documents were put onto a cd. I cannot obtain the cd either as the client is based in another city and believes the problem can be fixed without it :S. -- Please reply to the newsgroup to maintain the thread. Please do not email me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
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#14
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Urgent: Word Document Problem
Thank you for your help, I will try to find out as much as I can from the
creator of the documents. Tomorrow I am to stop working on this problem as I have been working on it too long. But I will try to complete it in my own time. Thanks again to everyone. |
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