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Runtime Error
I have Windows XP and Word 2003
I occasionally get the following error message, usually when I hit print. Runtime Error Program: C:\Program Files\Microsoft Office\Office 101\WINWORD.EXE This application has requested the Runtime to terminate it in an unusal way. Please contact the application's support team for more information. I checked with our tech, but he wants me to click on help, then detect and repair, but the last time I did this I lost all my addresses in AutoText (42 pages), and had to reenter them. When this error happens Word shuts down and does not even recover the document (it was short so I didn't initially save it). Thank you for any help. Jeanne |
#2
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Hi Jeanne
First, you might find the following useful: What files do I need to back up? http://www.mvps.org/word/FAQs/General/FilesToBackup.htm It tells you how to back up your files so you will have a backup of the template in which you saved your AutoTexts. Now, you may feel comfortable in running Detect and Repair to see if it fixes the problem. If it doesn't fix the problem, then if the problem occurs when you go to print, perhaps there's something wrong with the printer driver. Get your tech person to make sure you have the latest printer driver from the manufacturer of the printer on your machine. Hope this helps. Shauna Kelly. Microsoft MVP. http://www.shaunakelly.com/word "Jeanne" wrote in message ... I have Windows XP and Word 2003 I occasionally get the following error message, usually when I hit print. Runtime Error Program: C:\Program Files\Microsoft Office\Office 101\WINWORD.EXE This application has requested the Runtime to terminate it in an unusal way. Please contact the application's support team for more information. I checked with our tech, but he wants me to click on help, then detect and repair, but the last time I did this I lost all my addresses in AutoText (42 pages), and had to reenter them. When this error happens Word shuts down and does not even recover the document (it was short so I didn't initially save it). Thank you for any help. Jeanne |
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