[Brenda]

I can start word correctly using Start and Run and typing in winword.exe /a
so I am assuming I have a template corruption. I cannot figure out how to
get to Normal.dot file to rename since it's hidden. Need specific
directions. I am using Windows XT and Office 2003. Help is appreciated!
--
Brenda E

[Suzanne S. Barnhill]

There are specific instructions in
http://word.mvps.org/FAQs/AppErrors/...ocNotBlank.htm, but note that
running correctly in Safe Mode doesn't necessarily point to corruption in
Normal.dot. It could also point to a problem with the Registry or an add-in.
For more on that, see
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Brenda" wrote in message
...
I can start word correctly using Start and Run and typing in winword.exe
/a
so I am assuming I have a template corruption. I cannot figure out how to
get to Normal.dot file to rename since it's hidden. Need specific
directions. I am using Windows XT and Office 2003. Help is appreciated!
--
Brenda E

[Brenda]

Oh my gosh!! I finally located the Normal.dot file and renamed to .old and
my word starts perfectly and is working fine!! Thanks!
--
Brenda E


"Suzanne S. Barnhill" wrote:

There are specific instructions in
http://word.mvps.org/FAQs/AppErrors/...ocNotBlank.htm, but note that
running correctly in Safe Mode doesn't necessarily point to corruption in
Normal.dot. It could also point to a problem with the Registry or an add-in.
For more on that, see
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Brenda" wrote in message
...
I can start word correctly using Start and Run and typing in winword.exe
/a
so I am assuming I have a template corruption. I cannot figure out how to
get to Normal.dot file to rename since it's hidden. Need specific
directions. I am using Windows XT and Office 2003. Help is appreciated!
--
Brenda E

[Suzanne S. Barnhill]

Glad it worked for you.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Brenda" wrote in message
...
Oh my gosh!! I finally located the Normal.dot file and renamed to .old
and
my word starts perfectly and is working fine!! Thanks!
--
Brenda E


"Suzanne S. Barnhill" wrote:

There are specific instructions in
http://word.mvps.org/FAQs/AppErrors/...ocNotBlank.htm, but note that
running correctly in Safe Mode doesn't necessarily point to corruption
in
Normal.dot. It could also point to a problem with the Registry or an
add-in.
For more on that, see
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.

"Brenda" wrote in message
...
I can start word correctly using Start and Run and typing in
winword.exe
/a
so I am assuming I have a template corruption. I cannot figure out
how to
get to Normal.dot file to rename since it's hidden. Need specific
directions. I am using Windows XT and Office 2003. Help is
appreciated!
--
Brenda E