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#1
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Why does word close when I close a document?
This has been a lingering problem. Everytime I have more than one document
open in Word 2000, if I close one document, the entire program encounters a problem and must shut down. This seems to have occured after I upgraded from ME OS to XP Pro. I have tried to reload Office completely and have downloaded and installed all updates. Any clue of how this can be fixed or what is causing the problem. BTW, it does not happen in Excel, or Powerpoint. |
#2
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The usual cause is a corrupted normal.dot or corrupted registry entries.
Take a look here for possible troubleshooting steps: http://word.mvps.org/FAQs/AppErrors/...peningWord.htm -- Herb Tyson MS MVP Please respond in the newsgroups so everyone can follow along. http://www.herbtyson.com "S Youzba" wrote in message ... This has been a lingering problem. Everytime I have more than one document open in Word 2000, if I close one document, the entire program encounters a problem and must shut down. This seems to have occured after I upgraded from ME OS to XP Pro. I have tried to reload Office completely and have downloaded and installed all updates. Any clue of how this can be fixed or what is causing the problem. BTW, it does not happen in Excel, or Powerpoint. |
#3
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Herb, thanks for the input, but I tried these fixes and the problem still
exists. None of the problems in the document you suggested really described my problem since I can operate within Word just fine unitl I try to close the document(s). As soon as any single document is closed (or even if only one document is open) the program terminates with the message from Microsoft that the program has encountered a problem and must close, then asks if I want to send an error report. I have sent dozens of these reports, but have quit doing so since it does not seem to trigger any responses or help topics on their web site. Any other suggestions? "Herb Tyson [MVP]" wrote: The usual cause is a corrupted normal.dot or corrupted registry entries. Take a look here for possible troubleshooting steps: http://word.mvps.org/FAQs/AppErrors/...peningWord.htm -- Herb Tyson MS MVP Please respond in the newsgroups so everyone can follow along. http://www.herbtyson.com "S Youzba" wrote in message ... This has been a lingering problem. Everytime I have more than one document open in Word 2000, if I close one document, the entire program encounters a problem and must shut down. This seems to have occured after I upgraded from ME OS to XP Pro. I have tried to reload Office completely and have downloaded and installed all updates. Any clue of how this can be fixed or what is causing the problem. BTW, it does not happen in Excel, or Powerpoint. |
#4
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See €śWD: Word Quits Unexpectedly When Selecting a Document from the Windows
Taskbar€ť at http://support.microsoft.com/?kbid=555169 -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "S Youzba" wrote in message ... Herb, thanks for the input, but I tried these fixes and the problem still exists. None of the problems in the document you suggested really described my problem since I can operate within Word just fine unitl I try to close the document(s). As soon as any single document is closed (or even if only one document is open) the program terminates with the message from Microsoft that the program has encountered a problem and must close, then asks if I want to send an error report. I have sent dozens of these reports, but have quit doing so since it does not seem to trigger any responses or help topics on their web site. Any other suggestions? "Herb Tyson [MVP]" wrote: The usual cause is a corrupted normal.dot or corrupted registry entries. Take a look here for possible troubleshooting steps: http://word.mvps.org/FAQs/AppErrors/...peningWord.htm -- Herb Tyson MS MVP Please respond in the newsgroups so everyone can follow along. http://www.herbtyson.com "S Youzba" wrote in message ... This has been a lingering problem. Everytime I have more than one document open in Word 2000, if I close one document, the entire program encounters a problem and must shut down. This seems to have occured after I upgraded from ME OS to XP Pro. I have tried to reload Office completely and have downloaded and installed all updates. Any clue of how this can be fixed or what is causing the problem. BTW, it does not happen in Excel, or Powerpoint. |
#5
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Thanks for the input, but this was not present when I went to remove it from
my Regional and Language Options. The problem occurs when I close one document, it causes the program to terminate. It does not matter if I have many documents open or just one, if I close one, it says that the program has encountered a problem and must close. Any other suggestions? "Suzanne S. Barnhill" wrote: See €śWD: Word Quits Unexpectedly When Selecting a Document from the Windows Taskbar€ť at http://support.microsoft.com/?kbid=555169 -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "S Youzba" wrote in message ... Herb, thanks for the input, but I tried these fixes and the problem still exists. None of the problems in the document you suggested really described my problem since I can operate within Word just fine unitl I try to close the document(s). As soon as any single document is closed (or even if only one document is open) the program terminates with the message from Microsoft that the program has encountered a problem and must close, then asks if I want to send an error report. I have sent dozens of these reports, but have quit doing so since it does not seem to trigger any responses or help topics on their web site. Any other suggestions? "Herb Tyson [MVP]" wrote: The usual cause is a corrupted normal.dot or corrupted registry entries. Take a look here for possible troubleshooting steps: http://word.mvps.org/FAQs/AppErrors/...peningWord.htm -- Herb Tyson MS MVP Please respond in the newsgroups so everyone can follow along. http://www.herbtyson.com "S Youzba" wrote in message ... This has been a lingering problem. Everytime I have more than one document open in Word 2000, if I close one document, the entire program encounters a problem and must shut down. This seems to have occured after I upgraded from ME OS to XP Pro. I have tried to reload Office completely and have downloaded and installed all updates. Any clue of how this can be fixed or what is causing the problem. BTW, it does not happen in Excel, or Powerpoint. |
#6
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On 12/27/04 2:27 PM, "S Youzba" wrote:
then asks if I want to send an error report. I have sent dozens of these reports, but have quit doing so since it does not seem to trigger any responses or help topics on their web site. Instead, try enjoying the feeling of MS's servers being hammered by error reports from all over the world, as motivation for sending these. If we all send enough, it costs them money. DM |
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