[Elizabeth A. Bañuelos]

I have a hyperlink in a Word document that is linked to one of our firm's
webpages. When it is selected directly from the Word document, various
characters (such as some hyphens, all apostrophes, and the french c) do not
appear correctly, although if the page is refreshed, the characters then read
correctly. The font used on the webpage is Verdana.

Anyone have any suggestions on what could be messing them up, or what I can
do to fix it? All suggestions are appreciated!

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Elizabeth A. Bañuelos
MOS Master
Microsoft Office Specialist - XP (Word, Excel, Powerpoint and Access)
Hamilton, Ontario, Canada