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Pyramid 36[_2_] Pyramid 36[_2_] is offline
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Default Error 1308 when Word 2007 is started

Whenever I start Word I get the following error message:

"Error 1308. Setup cannot find the required file C:\MSOCache\All
Users\{90120000-0021-0000-0000-0000000FF1CE}-C\VisualWebDeveloperWW.XML.
Check your connection to the network, or CD-ROM drive. "

I'm on XP SP3, and Office SP1. Some History:
Last week I uninstalled MS Office Web Developer 2005 which did not seem to
create any issues. Over the weekend, for reasons unrelated to this problem,
had to do a system restore back about 2 weeks. I've downloaded and installed
MS Office Visual Web Developer, but discovered that the download is ver.
2008. I don't have any record of having ever installed ver. 2007, which is
what the error message indicates. This problem does not seem to be adversely
affecting Word, but I have to go through 2 iterations of the error before I
can get into Word and it's starting to wear thin.

I've looked in the KB, but did not come up with anything that seemed to fit
my problem. Anyone have a suggestion about how to fix the problem?

--
"Pyramid 36" Ken

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Stefan Blom Stefan Blom is offline
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Default Error 1308 when Word 2007 is started

Have you tried repairing the installation?

~~~
Stefan Blom
Microsoft Word MVP


"Pyramid 36" wrote:

Whenever I start Word I get the following error message:

"Error 1308. Setup cannot find the required file C:\MSOCache\All
Users\{90120000-0021-0000-0000-0000000FF1CE}-C\VisualWebDeveloperWW.XML.
Check your connection to the network, or CD-ROM drive. "

I'm on XP SP3, and Office SP1. Some History:
Last week I uninstalled MS Office Web Developer 2005 which did not seem to
create any issues. Over the weekend, for reasons unrelated to this problem,
had to do a system restore back about 2 weeks. I've downloaded and installed
MS Office Visual Web Developer, but discovered that the download is ver.
2008. I don't have any record of having ever installed ver. 2007, which is
what the error message indicates. This problem does not seem to be adversely
affecting Word, but I have to go through 2 iterations of the error before I
can get into Word and it's starting to wear thin.

I've looked in the KB, but did not come up with anything that seemed to fit
my problem. Anyone have a suggestion about how to fix the problem?

--
"Pyramid 36" Ken

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Upset Stockholder! Upset Stockholder! is offline
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Posts: 1
Default Error 1308 when Word 2007 is started

I am also having this problem...I downloaded a trial version of Visio 2007
Standard...it did not install correctly. Now my PC keeps trying to install
the program over and over and keeps failing. This happens when I try to do
anything in Outlook or open any Office program.

Please advise and need to be more specific than "Have you tried repairing
the install"


Thanks
Matt


"Stefan Blom" wrote:

Have you tried repairing the installation?

~~~
Stefan Blom
Microsoft Word MVP


"Pyramid 36" wrote:

Whenever I start Word I get the following error message:

"Error 1308. Setup cannot find the required file C:\MSOCache\All
Users\{90120000-0021-0000-0000-0000000FF1CE}-C\VisualWebDeveloperWW.XML.
Check your connection to the network, or CD-ROM drive. "

I'm on XP SP3, and Office SP1. Some History:
Last week I uninstalled MS Office Web Developer 2005 which did not seem to
create any issues. Over the weekend, for reasons unrelated to this problem,
had to do a system restore back about 2 weeks. I've downloaded and installed
MS Office Visual Web Developer, but discovered that the download is ver.
2008. I don't have any record of having ever installed ver. 2007, which is
what the error message indicates. This problem does not seem to be adversely
affecting Word, but I have to go through 2 iterations of the error before I
can get into Word and it's starting to wear thin.

I've looked in the KB, but did not come up with anything that seemed to fit
my problem. Anyone have a suggestion about how to fix the problem?

--
"Pyramid 36" Ken

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