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#1
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How do you explain
(posting from ie6.browser)
"Ant" wrote in message ... Hello. How do you tell computer illterates/newbies that you can't edit file attachments (e.g., Word documents) from e-mails that are temporary files. Ugh, he doesn't understand that Open and Save options are two different things. Basically, he opened a Word document via email, made changes, and saved it. He closed Word, and then that file go "poof"! I cannot recover that file either. You could if you have an undelete utility. The problem is that OE creates a temporary file to decode the attachment into and that filename is passed to Word. When the E-mail which causes the file to be created is closed the file is deleted. Perhaps your user would have had more luck with closing the E-mail *before* editing the copy of the attachment that Word must make. E.g. what does Word do when it discovers that the file it wants to resave has been deleted?--Recreate the temporary file to be left as an orphan in the TIF? Etc. I think that this question would be better addressed in a Word newsgroup. (crossposting to one now.) E.g. why would Word permit saving into a known temporary directory without at least a warning? Also, wouldn't Word (at least for a while) have an undo file to help the user recover at least partially after this clear user error? The problem is caused by a usability defect in Word IMO but it is the user's responsibilty to be aware of it (Caveat emptor!) Unfortunately I don't know if this issue is documented anywhere formally. HTH Robert Aldwinckle --- How can I explain this is normal? Also, he got confused with those temporary files ~filename... He thinks that is not how it works. Is there a Web site to show in basic and non-computer language on how this works? Thank you in advance. -- "Don't be no Ant-Man. An Ant-Man has very low horizons." --unknown /\___/\ / /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site) | |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net \ _ / Remove ANT from e-mail address: NT ( ) or Ant is currently not listening to any songs on his home computer. |
#2
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How do you explain
I've long wondered why MS doesn't have the additional option of saving that
LAST document we were working on before we exited with a too-hasty "don't save." It's nice to have automatic saves done so that we don't lose all from power outages, etc. But over-hasty exiting is a known user failing and easily remediable by keeping just one more file on a disk that already has thousands of files on it already. Or heck, track the 20 last documents worked on. Richard "Robert Aldwinckle" wrote in message ... (posting from ie6.browser) "Ant" wrote in message ... Hello. How do you tell computer illterates/newbies that you can't edit file attachments (e.g., Word documents) from e-mails that are temporary files. Ugh, he doesn't understand that Open and Save options are two different things. Basically, he opened a Word document via email, made changes, and saved it. He closed Word, and then that file go "poof"! I cannot recover that file either. You could if you have an undelete utility. The problem is that OE creates a temporary file to decode the attachment into and that filename is passed to Word. When the E-mail which causes the file to be created is closed the file is deleted. Perhaps your user would have had more luck with closing the E-mail *before* editing the copy of the attachment that Word must make. E.g. what does Word do when it discovers that the file it wants to resave has been deleted?--Recreate the temporary file to be left as an orphan in the TIF? Etc. I think that this question would be better addressed in a Word newsgroup. (crossposting to one now.) E.g. why would Word permit saving into a known temporary directory without at least a warning? Also, wouldn't Word (at least for a while) have an undo file to help the user recover at least partially after this clear user error? The problem is caused by a usability defect in Word IMO but it is the user's responsibilty to be aware of it (Caveat emptor!) Unfortunately I don't know if this issue is documented anywhere formally. HTH Robert Aldwinckle --- How can I explain this is normal? Also, he got confused with those temporary files ~filename... He thinks that is not how it works. Is there a Web site to show in basic and non-computer language on how this works? Thank you in advance. -- "Don't be no Ant-Man. An Ant-Man has very low horizons." --unknown /\___/\ / /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site) | |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net \ _ / Remove ANT from e-mail address: NT ( ) or Ant is currently not listening to any songs on his home computer. |
#3
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How do you explain
Tell people that for security reasons they must save the attachment to their
My Documents folder first and that they can then open it from there. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Robert Aldwinckle" wrote in message ... (posting from ie6.browser) "Ant" wrote in message ... Hello. How do you tell computer illterates/newbies that you can't edit file attachments (e.g., Word documents) from e-mails that are temporary files. Ugh, he doesn't understand that Open and Save options are two different things. Basically, he opened a Word document via email, made changes, and saved it. He closed Word, and then that file go "poof"! I cannot recover that file either. You could if you have an undelete utility. The problem is that OE creates a temporary file to decode the attachment into and that filename is passed to Word. When the E-mail which causes the file to be created is closed the file is deleted. Perhaps your user would have had more luck with closing the E-mail *before* editing the copy of the attachment that Word must make. E.g. what does Word do when it discovers that the file it wants to resave has been deleted?--Recreate the temporary file to be left as an orphan in the TIF? Etc. I think that this question would be better addressed in a Word newsgroup. (crossposting to one now.) E.g. why would Word permit saving into a known temporary directory without at least a warning? Also, wouldn't Word (at least for a while) have an undo file to help the user recover at least partially after this clear user error? The problem is caused by a usability defect in Word IMO but it is the user's responsibilty to be aware of it (Caveat emptor!) Unfortunately I don't know if this issue is documented anywhere formally. HTH Robert Aldwinckle --- How can I explain this is normal? Also, he got confused with those temporary files ~filename... He thinks that is not how it works. Is there a Web site to show in basic and non-computer language on how this works? Thank you in advance. -- "Don't be no Ant-Man. An Ant-Man has very low horizons." --unknown /\___/\ / /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site) | |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net \ _ / Remove ANT from e-mail address: NT ( ) or Ant is currently not listening to any songs on his home computer. |
#4
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How do you explain
Maybe Word could give a warning when you save in a temp folder?
And maybe somebody could suggest that in the beta for the next version? Regards, Klaus "Charles Kenyon" schrieb im Newsbeitrag ... Tell people that for security reasons they must save the attachment to their My Documents folder first and that they can then open it from there. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Robert Aldwinckle" wrote in message ... (posting from ie6.browser) "Ant" wrote in message ... Hello. How do you tell computer illterates/newbies that you can't edit file attachments (e.g., Word documents) from e-mails that are temporary files. Ugh, he doesn't understand that Open and Save options are two different things. Basically, he opened a Word document via email, made changes, and saved it. He closed Word, and then that file go "poof"! I cannot recover that file either. You could if you have an undelete utility. The problem is that OE creates a temporary file to decode the attachment into and that filename is passed to Word. When the E-mail which causes the file to be created is closed the file is deleted. Perhaps your user would have had more luck with closing the E-mail *before* editing the copy of the attachment that Word must make. E.g. what does Word do when it discovers that the file it wants to resave has been deleted?--Recreate the temporary file to be left as an orphan in the TIF? Etc. I think that this question would be better addressed in a Word newsgroup. (crossposting to one now.) E.g. why would Word permit saving into a known temporary directory without at least a warning? Also, wouldn't Word (at least for a while) have an undo file to help the user recover at least partially after this clear user error? The problem is caused by a usability defect in Word IMO but it is the user's responsibilty to be aware of it (Caveat emptor!) Unfortunately I don't know if this issue is documented anywhere formally. HTH Robert Aldwinckle --- How can I explain this is normal? Also, he got confused with those temporary files ~filename... He thinks that is not how it works. Is there a Web site to show in basic and non-computer language on how this works? Thank you in advance. -- "Don't be no Ant-Man. An Ant-Man has very low horizons." --unknown /\___/\ / /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site) | |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net \ _ / Remove ANT from e-mail address: NT ( ) or Ant is currently not listening to any songs on his home computer. |
#5
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How do you explain
How is Word supposed to recognize that a folder is a temp folder? The
only thing special about temp folders is how they're managed. While there are certain default names and locations for temp folders, they can be changed and may be different on different Windows versions. In microsoft.public.windows.inetexplorer.ie6.browser Klaus Linke wrote: Maybe Word could give a warning when you save in a temp folder? And maybe somebody could suggest that in the beta for the next version? Regards, Klaus "Charles Kenyon" schrieb im Newsbeitrag ... Tell people that for security reasons they must save the attachment to their My Documents folder first and that they can then open it from there. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Robert Aldwinckle" wrote in message ... (posting from ie6.browser) "Ant" wrote in message ... Hello. How do you tell computer illterates/newbies that you can't edit file attachments (e.g., Word documents) from e-mails that are temporary files. Ugh, he doesn't understand that Open and Save options are two different things. Basically, he opened a Word document via email, made changes, and saved it. He closed Word, and then that file go "poof"! I cannot recover that file either. You could if you have an undelete utility. The problem is that OE creates a temporary file to decode the attachment into and that filename is passed to Word. When the E-mail which causes the file to be created is closed the file is deleted. Perhaps your user would have had more luck with closing the E-mail *before* editing the copy of the attachment that Word must make. E.g. what does Word do when it discovers that the file it wants to resave has been deleted?--Recreate the temporary file to be left as an orphan in the TIF? Etc. I think that this question would be better addressed in a Word newsgroup. (crossposting to one now.) E.g. why would Word permit saving into a known temporary directory without at least a warning? Also, wouldn't Word (at least for a while) have an undo file to help the user recover at least partially after this clear user error? The problem is caused by a usability defect in Word IMO but it is the user's responsibilty to be aware of it (Caveat emptor!) Unfortunately I don't know if this issue is documented anywhere formally. HTH Robert Aldwinckle --- How can I explain this is normal? Also, he got confused with those temporary files ~filename... He thinks that is not how it works. Is there a Web site to show in basic and non-computer language on how this works? Thank you in advance. -- "Don't be no Ant-Man. An Ant-Man has very low horizons." --unknown /\___/\ / /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site) | |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net \ _ / Remove ANT from e-mail address: NT ( ) or Ant is currently not listening to any songs on his home computer. -- Gary L. Smith Columbus, Ohio |
#6
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How do you explain
How is Word supposed to recognize that a folder is a temp folder?
Hi Gary, As long as it's all MS infrastructure (Word, Outlook, OE, Windows, especially if Word is used as the mail editor for Outlook/OE), why shouldn't that be possible? Klaus "Gary Smith" schrieb im Newsbeitrag ... How is Word supposed to recognize that a folder is a temp folder? The only thing special about temp folders is how they're managed. While there are certain default names and locations for temp folders, they can be changed and may be different on different Windows versions. In microsoft.public.windows.inetexplorer.ie6.browser Klaus Linke wrote: Maybe Word could give a warning when you save in a temp folder? And maybe somebody could suggest that in the beta for the next version? Regards, Klaus "Charles Kenyon" schrieb im Newsbeitrag ... Tell people that for security reasons they must save the attachment to their My Documents folder first and that they can then open it from there. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Robert Aldwinckle" wrote in message ... (posting from ie6.browser) "Ant" wrote in message ... Hello. How do you tell computer illterates/newbies that you can't edit file attachments (e.g., Word documents) from e-mails that are temporary files. Ugh, he doesn't understand that Open and Save options are two different things. Basically, he opened a Word document via email, made changes, and saved it. He closed Word, and then that file go "poof"! I cannot recover that file either. You could if you have an undelete utility. The problem is that OE creates a temporary file to decode the attachment into and that filename is passed to Word. When the E-mail which causes the file to be created is closed the file is deleted. Perhaps your user would have had more luck with closing the E-mail *before* editing the copy of the attachment that Word must make. E.g. what does Word do when it discovers that the file it wants to resave has been deleted?--Recreate the temporary file to be left as an orphan in the TIF? Etc. I think that this question would be better addressed in a Word newsgroup. (crossposting to one now.) E.g. why would Word permit saving into a known temporary directory without at least a warning? Also, wouldn't Word (at least for a while) have an undo file to help the user recover at least partially after this clear user error? The problem is caused by a usability defect in Word IMO but it is the user's responsibilty to be aware of it (Caveat emptor!) Unfortunately I don't know if this issue is documented anywhere formally. HTH Robert Aldwinckle --- How can I explain this is normal? Also, he got confused with those temporary files ~filename... He thinks that is not how it works. Is there a Web site to show in basic and non-computer language on how this works? Thank you in advance. -- "Don't be no Ant-Man. An Ant-Man has very low horizons." --unknown /\___/\ / /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site) | |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net \ _ / Remove ANT from e-mail address: NT ( ) or Ant is currently not listening to any songs on his home computer. -- Gary L. Smith Columbus, Ohio |
#7
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How do you explain
In microsoft.public.windows.inetexplorer.ie6.browser Klaus Linke wrote:
How is Word supposed to recognize that a folder is a temp folder? As long as it's all MS infrastructure (Word, Outlook, OE, Windows, especially if Word is used as the mail editor for Outlook/OE), why shouldn't that be possible? There's nothing at all special about a temp folder. A folder is a folder. The temp folder is a temp folder precisely because OE is using it that way. It stores the file there for Word to access and then deletes the file when it decides that you're done with it. THe folder could have any name and be located anywhere in the file system. Word has no way to know what's going on. It just does what it's told. "Gary Smith" schrieb im Newsbeitrag ... How is Word supposed to recognize that a folder is a temp folder? The only thing special about temp folders is how they're managed. While there are certain default names and locations for temp folders, they can be changed and may be different on different Windows versions. In microsoft.public.windows.inetexplorer.ie6.browser Klaus Linke wrote: Maybe Word could give a warning when you save in a temp folder? And maybe somebody could suggest that in the beta for the next version? Regards, Klaus "Charles Kenyon" schrieb im Newsbeitrag ... Tell people that for security reasons they must save the attachment to their My Documents folder first and that they can then open it from there. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Robert Aldwinckle" wrote in message ... (posting from ie6.browser) "Ant" wrote in message ... Hello. How do you tell computer illterates/newbies that you can't edit file attachments (e.g., Word documents) from e-mails that are temporary files. Ugh, he doesn't understand that Open and Save options are two different things. Basically, he opened a Word document via email, made changes, and saved it. He closed Word, and then that file go "poof"! I cannot recover that file either. You could if you have an undelete utility. The problem is that OE creates a temporary file to decode the attachment into and that filename is passed to Word. When the E-mail which causes the file to be created is closed the file is deleted. Perhaps your user would have had more luck with closing the E-mail *before* editing the copy of the attachment that Word must make. E.g. what does Word do when it discovers that the file it wants to resave has been deleted?--Recreate the temporary file to be left as an orphan in the TIF? Etc. I think that this question would be better addressed in a Word newsgroup. (crossposting to one now.) E.g. why would Word permit saving into a known temporary directory without at least a warning? Also, wouldn't Word (at least for a while) have an undo file to help the user recover at least partially after this clear user error? The problem is caused by a usability defect in Word IMO but it is the user's responsibilty to be aware of it (Caveat emptor!) Unfortunately I don't know if this issue is documented anywhere formally. HTH Robert Aldwinckle --- How can I explain this is normal? Also, he got confused with those temporary files ~filename... He thinks that is not how it works. Is there a Web site to show in basic and non-computer language on how this works? Thank you in advance. -- "Don't be no Ant-Man. An Ant-Man has very low horizons." --unknown /\___/\ / /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site) | |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net \ _ / Remove ANT from e-mail address: NT ( ) or Ant is currently not listening to any songs on his home computer. -- Gary L. Smith Columbus, Ohio -- Gary L. Smith Columbus, Ohio |
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