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#1
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Why won't my folders in Word open?
When in Word and Exel I can't open any sub-folders storing previously saved
documents. I can only open documents saved directly to the My Documents folder. I can only open the sub-folders direct from Windows Explorer which doesn't help when I am trying to save a file. |
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#2
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Why won't my folders in Word open?
See http://support.microsoft.com/kb/918165 "Problems in Windows
Explorer or the Windows shell after you install security update MS06-015". Sheila wrote: When in Word and Exel I can't open any sub-folders storing previously saved documents. I can only open documents saved directly to the My Documents folder. I can only open the sub-folders direct from Windows Explorer which doesn't help when I am trying to save a file. |
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#3
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Why won't my folders in Word open?
I was certain that your suggestion would work as we have recently bought a
new HP photosmart printer but unfortunately I still have the same problem, so back to the drawing board. "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". Sheila wrote: When in Word and Exel I can't open any sub-folders storing previously saved documents. I can only open documents saved directly to the My Documents folder. I can only open the sub-folders direct from Windows Explorer which doesn't help when I am trying to save a file. |
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#4
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Why won't my folders in Word open?
In that case you may have no recourse (for the time being) but to uninstall
the update. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Sheila" wrote in message ... I was certain that your suggestion would work as we have recently bought a new HP photosmart printer but unfortunately I still have the same problem, so back to the drawing board. "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". Sheila wrote: When in Word and Exel I can't open any sub-folders storing previously saved documents. I can only open documents saved directly to the My Documents folder. I can only open the sub-folders direct from Windows Explorer which doesn't help when I am trying to save a file. |
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#5
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Why won't my folders in Word open?
Many thanks - I uninstalled the update and everything is now back to normal!
"Suzanne S. Barnhill" wrote: In that case you may have no recourse (for the time being) but to uninstall the update. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Sheila" wrote in message ... I was certain that your suggestion would work as we have recently bought a new HP photosmart printer but unfortunately I still have the same problem, so back to the drawing board. "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". Sheila wrote: When in Word and Exel I can't open any sub-folders storing previously saved documents. I can only open documents saved directly to the My Documents folder. I can only open the sub-folders direct from Windows Explorer which doesn't help when I am trying to save a file. |
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#6
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Why won't my folders in Word open?
How does one uninstall the update?
"Suzanne S. Barnhill" wrote: In that case you may have no recourse (for the time being) but to uninstall the update. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Sheila" wrote in message ... I was certain that your suggestion would work as we have recently bought a new HP photosmart printer but unfortunately I still have the same problem, so back to the drawing board. "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". Sheila wrote: When in Word and Exel I can't open any sub-folders storing previously saved documents. I can only open documents saved directly to the My Documents folder. I can only open the sub-folders direct from Windows Explorer which doesn't help when I am trying to save a file. |
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#7
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Why won't my folders in Word open?
Control Panel | Add/Remove Programs. Find the hotfix and uninstall. In
Windows XP, you have to check the box for "Show updates" to ensure that it is listed. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Eric" wrote in message ... How does one uninstall the update? "Suzanne S. Barnhill" wrote: In that case you may have no recourse (for the time being) but to uninstall the update. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Sheila" wrote in message ... I was certain that your suggestion would work as we have recently bought a new HP photosmart printer but unfortunately I still have the same problem, so back to the drawing board. "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". Sheila wrote: When in Word and Exel I can't open any sub-folders storing previously saved documents. I can only open documents saved directly to the My Documents folder. I can only open the sub-folders direct from Windows Explorer which doesn't help when I am trying to save a file. |
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#8
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Why won't my folders in Word open?
I've un-installed the update, but everytime it re-installs. How can I lock it
out? Thanks. "Suzanne S. Barnhill" wrote: In that case you may have no recourse (for the time being) but to uninstall the update. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Sheila" wrote in message ... I was certain that your suggestion would work as we have recently bought a new HP photosmart printer but unfortunately I still have the same problem, so back to the drawing board. "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". Sheila wrote: When in Word and Exel I can't open any sub-folders storing previously saved documents. I can only open documents saved directly to the My Documents folder. I can only open the sub-folders direct from Windows Explorer which doesn't help when I am trying to save a file. |
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#9
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Why won't my folders in Word open?
Thanks, that worked great. How do I keep it from re-installing. Thanks
"Suzanne S. Barnhill" wrote: Control Panel | Add/Remove Programs. Find the hotfix and uninstall. In Windows XP, you have to check the box for "Show updates" to ensure that it is listed. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Eric" wrote in message ... How does one uninstall the update? "Suzanne S. Barnhill" wrote: In that case you may have no recourse (for the time being) but to uninstall the update. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Sheila" wrote in message ... I was certain that your suggestion would work as we have recently bought a new HP photosmart printer but unfortunately I still have the same problem, so back to the drawing board. "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". Sheila wrote: When in Word and Exel I can't open any sub-folders storing previously saved documents. I can only open documents saved directly to the My Documents folder. I can only open the sub-folders direct from Windows Explorer which doesn't help when I am trying to save a file. |
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#10
Posted to microsoft.public.word.docmanagement
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Why won't my folders in Word open?
If you have Automatic Updates set for full auto, downgrade it to semi-auto
("Notify me but don't automatically download or install them."). Then you can keep refusing the update, or you can choose "No, and don't show me this one again," but when the new one is available tomorrow you'll need to check "Offer updates again that I've previously hidden." -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Eric" wrote in message ... Thanks, that worked great. How do I keep it from re-installing. Thanks "Suzanne S. Barnhill" wrote: Control Panel | Add/Remove Programs. Find the hotfix and uninstall. In Windows XP, you have to check the box for "Show updates" to ensure that it is listed. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Eric" wrote in message ... How does one uninstall the update? "Suzanne S. Barnhill" wrote: In that case you may have no recourse (for the time being) but to uninstall the update. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Sheila" wrote in message ... I was certain that your suggestion would work as we have recently bought a new HP photosmart printer but unfortunately I still have the same problem, so back to the drawing board. "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". Sheila wrote: When in Word and Exel I can't open any sub-folders storing previously saved documents. I can only open documents saved directly to the My Documents folder. I can only open the sub-folders direct from Windows Explorer which doesn't help when I am trying to save a file. |
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#11
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Why won't my folders in Word open?
Thanks. As you can probably tell, I'm not very good at this. Do I take it
from your message that a new update, one that won't cause the conflict, will be released tomorrow? If so, I can tough it out. "Suzanne S. Barnhill" wrote: If you have Automatic Updates set for full auto, downgrade it to semi-auto ("Notify me but don't automatically download or install them."). Then you can keep refusing the update, or you can choose "No, and don't show me this one again," but when the new one is available tomorrow you'll need to check "Offer updates again that I've previously hidden." -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Eric" wrote in message ... Thanks, that worked great. How do I keep it from re-installing. Thanks "Suzanne S. Barnhill" wrote: Control Panel | Add/Remove Programs. Find the hotfix and uninstall. In Windows XP, you have to check the box for "Show updates" to ensure that it is listed. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Eric" wrote in message ... How does one uninstall the update? "Suzanne S. Barnhill" wrote: In that case you may have no recourse (for the time being) but to uninstall the update. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Sheila" wrote in message ... I was certain that your suggestion would work as we have recently bought a new HP photosmart printer but unfortunately I still have the same problem, so back to the drawing board. "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". Sheila wrote: When in Word and Exel I can't open any sub-folders storing previously saved documents. I can only open documents saved directly to the My Documents folder. I can only open the sub-folders direct from Windows Explorer which doesn't help when I am trying to save a file. |
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#12
Posted to microsoft.public.word.docmanagement
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Why won't my folders in Word open?
This is what we've been told. For more, see
http://blogs.technet.com/msrc/default.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Eric" wrote in message ... Thanks. As you can probably tell, I'm not very good at this. Do I take it from your message that a new update, one that won't cause the conflict, will be released tomorrow? If so, I can tough it out. "Suzanne S. Barnhill" wrote: If you have Automatic Updates set for full auto, downgrade it to semi-auto ("Notify me but don't automatically download or install them."). Then you can keep refusing the update, or you can choose "No, and don't show me this one again," but when the new one is available tomorrow you'll need to check "Offer updates again that I've previously hidden." -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Eric" wrote in message ... Thanks, that worked great. How do I keep it from re-installing. Thanks "Suzanne S. Barnhill" wrote: Control Panel | Add/Remove Programs. Find the hotfix and uninstall. In Windows XP, you have to check the box for "Show updates" to ensure that it is listed. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Eric" wrote in message ... How does one uninstall the update? "Suzanne S. Barnhill" wrote: In that case you may have no recourse (for the time being) but to uninstall the update. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Sheila" wrote in message ... I was certain that your suggestion would work as we have recently bought a new HP photosmart printer but unfortunately I still have the same problem, so back to the drawing board. "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". Sheila wrote: When in Word and Exel I can't open any sub-folders storing previously saved documents. I can only open documents saved directly to the My Documents folder. I can only open the sub-folders direct from Windows Explorer which doesn't help when I am trying to save a file. |
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#13
Posted to microsoft.public.word.docmanagement
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Why won't my folders in Word open?
"Sheila" wrote: When in Word and Exel I can't open any sub-folders storing previously saved documents. I can only open documents saved directly to the My Documents folder. I can only open the sub-folders direct from Windows Explorer which doesn't help when I am trying to save a file. |
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#14
Posted to microsoft.public.word.docmanagement
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Why won't my folders in Word open?
See: You may experience problems in Windows Explorer or in the Windows shell after you install security update MS06-015 http://support.microsoft.com/?kbid=918165 If you aren't comfortable with editing the Windows registry yourself, then go to http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down to Item No. 383 "Hewlett-Packard's Share-to-Web software - Fix". Download and run the script to automatically modify your registry as described in KB918165. You may need to temporarily disable your antivirus program in order to run the script. A revised version of the update is supposed to be released on Tuesday, April 25, to fix these problems. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! My criminal defense site: http://addbalance.com --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "royboy825" wrote in message ... "Sheila" wrote: When in Word and Exel I can't open any sub-folders storing previously saved documents. I can only open documents saved directly to the My Documents folder. I can only open the sub-folders direct from Windows Explorer which doesn't help when I am trying to save a file. |
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#15
Posted to microsoft.public.word.docmanagement
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Why won't my folders in Word open?
I am having the same problem - trying to Open File - can only open in "My
Documents" - I tried to uninstall but it says I can't uninstall updates. Should I just reinstall Word? And if I do that, will I lose my documents? Thanks! "Suzanne S. Barnhill" wrote: If you have Automatic Updates set for full auto, downgrade it to semi-auto ("Notify me but don't automatically download or install them."). Then you can keep refusing the update, or you can choose "No, and don't show me this one again," but when the new one is available tomorrow you'll need to check "Offer updates again that I've previously hidden." -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Eric" wrote in message ... Thanks, that worked great. How do I keep it from re-installing. Thanks "Suzanne S. Barnhill" wrote: Control Panel | Add/Remove Programs. Find the hotfix and uninstall. In Windows XP, you have to check the box for "Show updates" to ensure that it is listed. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Eric" wrote in message ... How does one uninstall the update? "Suzanne S. Barnhill" wrote: In that case you may have no recourse (for the time being) but to uninstall the update. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Sheila" wrote in message ... I was certain that your suggestion would work as we have recently bought a new HP photosmart printer but unfortunately I still have the same problem, so back to the drawing board. "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". Sheila wrote: When in Word and Exel I can't open any sub-folders storing previously saved documents. I can only open documents saved directly to the My Documents folder. I can only open the sub-folders direct from Windows Explorer which doesn't help when I am trying to save a file. |
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#16
Posted to microsoft.public.word.docmanagement
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Why won't my folders in Word open?
Reinstalling Word will have no effect on this problem whatsoever (but it
also won't cause you to lose your documents). Where are you getting the message that you can't uninstall the update? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Susan" wrote in message news  I am having the same problem - trying to Open File - can only open in "My Documents" - I tried to uninstall but it says I can't uninstall updates. Should I just reinstall Word? And if I do that, will I lose my documents? Thanks! "Suzanne S. Barnhill" wrote: If you have Automatic Updates set for full auto, downgrade it to semi-auto ("Notify me but don't automatically download or install them."). Then you can keep refusing the update, or you can choose "No, and don't show me this one again," but when the new one is available tomorrow you'll need to check "Offer updates again that I've previously hidden." -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Eric" wrote in message ... Thanks, that worked great. How do I keep it from re-installing. Thanks "Suzanne S. Barnhill" wrote: Control Panel | Add/Remove Programs. Find the hotfix and uninstall. In Windows XP, you have to check the box for "Show updates" to ensure that it is listed. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Eric" wrote in message ... How does one uninstall the update? "Suzanne S. Barnhill" wrote: In that case you may have no recourse (for the time being) but to uninstall the update. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Sheila" wrote in message ... I was certain that your suggestion would work as we have recently bought a new HP photosmart printer but unfortunately I still have the same problem, so back to the drawing board. "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". Sheila wrote: When in Word and Exel I can't open any sub-folders storing previously saved documents. I can only open documents saved directly to the My Documents folder. I can only open the sub-folders direct from Windows Explorer which doesn't help when I am trying to save a file. |
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#17
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Why won't my folders in Word open?
Hi Suzanne, thanks!
When I go into install/uninstall programs and click on updates it shows me recent Office Updates as of 4/06 - but when I choose one to uninstall it tells me I cannot uninstall the updates. "Suzanne S. Barnhill" wrote: Reinstalling Word will have no effect on this problem whatsoever (but it also won't cause you to lose your documents). Where are you getting the message that you can't uninstall the update? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Susan" wrote in message news I am having the same problem - trying to Open File - can only open in "My Documents" - I tried to uninstall but it says I can't uninstall updates. Should I just reinstall Word? And if I do that, will I lose my documents? Thanks! "Suzanne S. Barnhill" wrote: If you have Automatic Updates set for full auto, downgrade it to semi-auto ("Notify me but don't automatically download or install them."). Then you can keep refusing the update, or you can choose "No, and don't show me this one again," but when the new one is available tomorrow you'll need to check "Offer updates again that I've previously hidden." -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Eric" wrote in message ... Thanks, that worked great. How do I keep it from re-installing. Thanks "Suzanne S. Barnhill" wrote: Control Panel | Add/Remove Programs. Find the hotfix and uninstall. In Windows XP, you have to check the box for "Show updates" to ensure that it is listed. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Eric" wrote in message ... How does one uninstall the update? "Suzanne S. Barnhill" wrote: In that case you may have no recourse (for the time being) but to uninstall the update. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Sheila" wrote in message ... I was certain that your suggestion would work as we have recently bought a new HP photosmart printer but unfortunately I still have the same problem, so back to the drawing board. "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". Sheila wrote: When in Word and Exel I can't open any sub-folders storing previously saved documents. I can only open documents saved directly to the My Documents folder. I can only open the sub-folders direct from Windows Explorer which doesn't help when I am trying to save a file. |
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#18
Posted to microsoft.public.word.docmanagement
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Why won't my folders in Word open?
The update you are looking for is not an Office update but a Windows update.
It will be listed as Windows [version] Hotfix - KB908431. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Susan" wrote in message ... Hi Suzanne, thanks! When I go into install/uninstall programs and click on updates it shows me recent Office Updates as of 4/06 - but when I choose one to uninstall it tells me I cannot uninstall the updates. "Suzanne S. Barnhill" wrote: Reinstalling Word will have no effect on this problem whatsoever (but it also won't cause you to lose your documents). Where are you getting the message that you can't uninstall the update? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Susan" wrote in message news I am having the same problem - trying to Open File - can only open in "My Documents" - I tried to uninstall but it says I can't uninstall updates. Should I just reinstall Word? And if I do that, will I lose my documents? Thanks! "Suzanne S. Barnhill" wrote: If you have Automatic Updates set for full auto, downgrade it to semi-auto ("Notify me but don't automatically download or install them."). Then you can keep refusing the update, or you can choose "No, and don't show me this one again," but when the new one is available tomorrow you'll need to check "Offer updates again that I've previously hidden." -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Eric" wrote in message ... Thanks, that worked great. How do I keep it from re-installing. Thanks "Suzanne S. Barnhill" wrote: Control Panel | Add/Remove Programs. Find the hotfix and uninstall. In Windows XP, you have to check the box for "Show updates" to ensure that it is listed. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Eric" wrote in message ... How does one uninstall the update? "Suzanne S. Barnhill" wrote: In that case you may have no recourse (for the time being) but to uninstall the update. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Sheila" wrote in message ... I was certain that your suggestion would work as we have recently bought a new HP photosmart printer but unfortunately I still have the same problem, so back to the drawing board. "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". Sheila wrote: When in Word and Exel I can't open any sub-folders storing previously saved documents. I can only open documents saved directly to the My Documents folder. I can only open the sub-folders direct from Windows Explorer which doesn't help when I am trying to save a file. |
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#19
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Why won't my folders in Word open?
This is exactly the problem I am having. I am printing off the advice right
now and going to tackle this later on tonight. I have fought with this for hours over the last 2 days and have job search information that I am unable to access without juggling between work and home computers. Thanks "Suzanne S. Barnhill" wrote: The update you are looking for is not an Office update but a Windows update. It will be listed as Windows [version] Hotfix - KB908431. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Susan" wrote in message ... Hi Suzanne, thanks! When I go into install/uninstall programs and click on updates it shows me recent Office Updates as of 4/06 - but when I choose one to uninstall it tells me I cannot uninstall the updates. "Suzanne S. Barnhill" wrote: Reinstalling Word will have no effect on this problem whatsoever (but it also won't cause you to lose your documents). Where are you getting the message that you can't uninstall the update? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Susan" wrote in message news
I am having the same problem - trying to Open File - can only open in"My Documents" - I tried to uninstall but it says I can't uninstall updates. Should I just reinstall Word? And if I do that, will I lose my documents? Thanks! "Suzanne S. Barnhill" wrote: If you have Automatic Updates set for full auto, downgrade it to semi-auto ("Notify me but don't automatically download or install them."). Then you can keep refusing the update, or you can choose "No, and don't show me this one again," but when the new one is available tomorrow you'll need to check "Offer updates again that I've previously hidden." -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Eric" wrote in message ... Thanks, that worked great. How do I keep it from re-installing. Thanks "Suzanne S. Barnhill" wrote: Control Panel | Add/Remove Programs. Find the hotfix and uninstall. In Windows XP, you have to check the box for "Show updates" to ensure that it is listed. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Eric" wrote in message ... How does one uninstall the update? "Suzanne S. Barnhill" wrote: In that case you may have no recourse (for the time being) but to uninstall the update. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Sheila" wrote in message ... I was certain that your suggestion would work as we have recently bought a new HP photosmart printer but unfortunately I still have the same problem, so back to the drawing board. "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". Sheila wrote: When in Word and Exel I can't open any sub-folders storing previously saved documents. I can only open documents saved directly to the My Documents folder. I can only open the sub-folders direct from Windows Explorer which doesn't help when I am trying to save a file. |
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Why won't my folders in Word open?
A revised version of the MS06-015 update was released today that
supposedly interacts better with the older HP and nVidia software. You can download the revised update from http://www.microsoft.com/technet/sec.../ms06-015.mspx. Some people may suggest that you uninstall the MS06-015 update, or rename the c:\windows\system32\verclsid.exe file. Doing either of these things will leave your computer vulnerable to the security issue described at http://www.microsoft.com/technet/sec.../ms06-015.mspx. You should only uninstall these if the revised patch causes the same problems and the registry edit doesn't help. For the latest info, see http://blogs.technet.com/msrc/default.aspx. The text of this message was lifted verbatim from other posts, primarily those of garfield-n-odie. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! My criminal defense site: http://addbalance.com --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "cbass" wrote in message ... This is exactly the problem I am having. I am printing off the advice right now and going to tackle this later on tonight. I have fought with this for hours over the last 2 days and have job search information that I am unable to access without juggling between work and home computers. Thanks "Suzanne S. Barnhill" wrote: The update you are looking for is not an Office update but a Windows update. It will be listed as Windows [version] Hotfix - KB908431. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Susan" wrote in message ... Hi Suzanne, thanks! When I go into install/uninstall programs and click on updates it shows me recent Office Updates as of 4/06 - but when I choose one to uninstall it tells me I cannot uninstall the updates. "Suzanne S. Barnhill" wrote: Reinstalling Word will have no effect on this problem whatsoever (but it also won't cause you to lose your documents). Where are you getting the message that you can't uninstall the update? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Susan" wrote in message news
I am having the same problem - trying to Open File - can only openin "My Documents" - I tried to uninstall but it says I can't uninstall updates. Should I just reinstall Word? And if I do that, will I lose my documents? Thanks! "Suzanne S. Barnhill" wrote: If you have Automatic Updates set for full auto, downgrade it to semi-auto ("Notify me but don't automatically download or install them."). Then you can keep refusing the update, or you can choose "No, and don't show me this one again," but when the new one is available tomorrow you'll need to check "Offer updates again that I've previously hidden." -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Eric" wrote in message ... Thanks, that worked great. How do I keep it from re-installing. Thanks "Suzanne S. Barnhill" wrote: Control Panel | Add/Remove Programs. Find the hotfix and uninstall. In Windows XP, you have to check the box for "Show updates" to ensure that it is listed. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Eric" wrote in message ... How does one uninstall the update? "Suzanne S. Barnhill" wrote: In that case you may have no recourse (for the time being) but to uninstall the update. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Sheila" wrote in message ... I was certain that your suggestion would work as we have recently bought a new HP photosmart printer but unfortunately I still have the same problem, so back to the drawing board. "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". Sheila wrote: When in Word and Exel I can't open any sub-folders storing previously saved documents. I can only open documents saved directly to the My Documents folder. I can only open the sub-folders direct from Windows Explorer which doesn't help when I am trying to save a file. |
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