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#1
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users cannot browse folders with word
One of our clients asked us to change the icons for several hundred
folders on a particular share to denote, for their end users, the fact that those folders were no longer being backed up. After the changes took place users were no longer able to use Microsoft Word's FileOpen command to browse for documents in that particular directory. They can get to the other directories with word, and windows explorer can open the directory just fine. I see that there may be an issue with one of the security updates that is causing this and I'll investigate that when I'm on site later today. But, since this happened immediately following the folder icon changes I was thinking that this may be something else as we haven't applied updates for 2 weeks now. I apologize in advance if this isn't the correct group for this. |
#2
Posted to microsoft.public.word.docmanagement
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users cannot browse folders with word
Hi
If the users cannot navigate to these folders, then I doubt that this is a Word problem; is it possible that the permissions to the folders were changed when the icons were changed? Hope this helps. Shauna Kelly. Microsoft MVP. http://www.shaunakelly.com/word wrote in message oups.com... One of our clients asked us to change the icons for several hundred folders on a particular share to denote, for their end users, the fact that those folders were no longer being backed up. After the changes took place users were no longer able to use Microsoft Word's FileOpen command to browse for documents in that particular directory. They can get to the other directories with word, and windows explorer can open the directory just fine. I see that there may be an issue with one of the security updates that is causing this and I'll investigate that when I'm on site later today. But, since this happened immediately following the folder icon changes I was thinking that this may be something else as we haven't applied updates for 2 weeks now. I apologize in advance if this isn't the correct group for this. |
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