I think the program is designed to look in Microsoft's default folder for the
user template information. If it doesn't find it in there it gives you that
message. Try copying the template to the user template folder under
Tools\Options File Locations. I said the startup folder the first time.
Sorry, that's for our startup templates, not templates that are used by the
user population. We have several applications that pull other templates in
and when we store them in this folder, they work fine.

"Blakthorne" wrote:

I can open the template directly no matter where it is stored on my pc. I
need to allow my program MYOB to open the temple, b/c it will populate the
document with information that is stored in the MYOB database. I don't
understand why when I open the template directly I have not trouble, when I
allow MYOB to attempt to open and poulate it I get the "macros disabled"
message.

"donna" wrote:

my understanding when using templates in word, no matter where they are from,
they need to be copied to the folder that is listed under Startup in the
Tools\Options\File locations menu. If you put the template there, it will
work fine.