The dialog box being referred to doesn't necessarily mean it is in Word. For
instance, if you have Outlook, or any other application, open and a dialog
box is active, you have to close it before you can continue.

The most common one is when you have Outlook open, the 'auto archive' dialog
box appears on its own periodically, obviously asking you if you want to
archive.

You need to ensure that you have no dialogs open whatsoever in any
application.

HTH

Louise

"Tedward Smith" wrote:

I am not a user of microsoft office word.But when attempting to open
attachments on certain e.mails I get the following message ...Heading "
Microsoft Office Word" message detail The command cannot be performed because
a dialogue box is open. Click O.K and then close open dialoge boxes to
continue....How do I find these 'OPEN DIALOGUE bOXES"? any HELP WOULD BE
APPRECIATED