You have probably enabled a UK keyboard layout.

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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"Jackie D" wrote in message
...
Does anyone know why when I select the " key the @ symbol appears, and
visa
versa? (I'm using XP home and MS Office 2003)
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Many thanks
JD