See http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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"Jutebox" wrote in message
...
My formatting toolbar disappeared off my microsoft word 2003 screen. I go
to
Tools, then customize, then in the options screen, the "Show standard and
formating toolbars on tow rows" is light so that I can not click it.