http://www.hp.com/pond/ljbeta/ has the lastest beta drivers.
--
Graham Mayor - Word MVP
My web site
www.gmayor.com
Word MVP web site
http://word.mvps.org
JoAnn Paules [MVP] wrote:
Did you check HP's site to make sure it's the latest driver?
wrote in message
ups.com...
Hi,
I have the same problem. The error message is:
AppName: winword.exe
AppVersion: 11.0.6568.0
ModName: sr32.dll
Offset: 0001b399
I restarted the machine, reinstalled the printer drivers and check
against virus and spyware and the error continues.
The printer is a HP2600n Color printer. I have XP SP2 with all
patches installed and Office 2003 in the same conditions.
Any help will be very appreciated.
Regards.
Jezebel wrote:
sr32.dll is a Hewlett Packard printer driver. Try removing and
reinstalling
the printer. If it still doesn't work, download the latest version
of the driver from HP.
There are also viruses that exploit sr32.dll:
http://www.symantec.com/avcenter/ven...deskproxy.html
"Anup" wrote in message
...
Whenever tries to print any word document, gives an error message
and word
crashes
modname sr32.dll
Regards,
--
Anup