Please post back with the URL of the site from which you are trying to
download the template.

--
Please respond to the Newsgroup for the benefit of others who may be
interested. Questions sent directly to me will only be answered on a paid
consulting basis.

Hope this helps,
Doug Robbins - Word MVP
"pamstolen" wrote in message
...
When I try to download a template from the Microsoft site, it says my Key
is
not correct. I tried this three times, very carefully checking my key
after I
entered it.