This usually means registry or normal.dot corruption. Try the "cures" and
troubleshooting steps shown he
http://word.mvps.org/FAQS/AppErrors/...peningWord.htm
--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog:
http://word2007bible.herbtyson.com
Web:
http://www.herbtyson.com
"AlanDavidson" wrote in message
...
Sorry. "Find" works. It was being displayed on a second monitor, which was
switched off 
"Customize" does not work.
"AlanDavidson" wrote:
I use Word 2002 on WinXP Home.
There are two problems with my Word:
1) Tools Options. The "Customize" option is greyed out.
2) Edit Find does not launch the "Find" dialog (CTRL-F does not work
either. The title bar changes to the inactive colour, so something is
happening. The dialog is not hidden behind the main window.
Saving and re-opening does not help.