[Harvey]

In word, go to Tools\Options\file locations and look at the user template
directory.
That is where your Normal.dot template is so you need to copy your
customized Normal.dot in that directory also you can use the Modify button
and change the directory( not rcommended )
--
Best regards,
Harvey


"Victoria@DIG" wrote:

Hello:

I just got a new computer and we are now required to keep all documents on a
network server. I have changed all my file locations to a "My Documents"
folder I've created on the network. Included in this folder is a sub-folder
called "Templates" in which I have stored my customized Normal.dot. On my
old computer I selected this "Template" folder to load MY Normal.dot upon
start up, but it won't work this time. What am I doing wrong?

Specifics: Word 2003
Startup File Location: F:\My Documents\Templates
Documents: F:\My Documents\Word
User Templates: F:\My Documents\Templates
Workgroup Templates: F:\My Documents\Templates
Auto Recover Files: C:\Documents and Settings\vcervan\Application
Data\Microsoft\Word
Tools: C:\Program Files\Microsoft Office\OFFICE11

Thanks.