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Summer Summer is offline
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Default New Autotext Entries Not Available after Word Exit/Open

Your startup global path is:
C:\Documents and Settings\DeanH\Application Data\Microsoft\Word\STARTUP

"DeanH" will show or whatever your user name. This where you keep your
mytempate.dot with your personal autotext entries
OR
C:\Documents and Settings\DeanH\Application Data\Microsoft\Templates
Is where Normal.dot resides.

"Summer" wrote in message
...
Go to Tools Options Save and check Box "Prompt to Save Normal Template".
If you don't have a macro or remember to change the template your Autotext
will default to Normal.dot.
For a template to update (Normal.dot or any template) this option must be
checked and you must answer "yes" on exiting Word sessions otherwise your
new autotext entries will be deleted.

"DeanH" wrote in message
news
Word 2003 SP2 on XP SP2

I am trying to save two new Autotext entries but they will not remain
after
a session close.

They have unique names that do not clash with any other entries.

All my other autotext entries are available, regardless of which template
I
am in, but since upgrading to XP from 2000, this is the first time I am
creating new entries, and they will not stay available when I exit Word
and
reopen. They are available as long as the session is open, even if no
documents are open.

I have tried creating them several ways, i.e. Alt-F3 and Autotext-Add, as
well as on different templates including "All active templates", also
directly within the templates as well as a new documents.

Hopefully it is as simple as a menu check box that needs attention.

Many thanks
DeanH