[Stefan Blom]

I've seen this when Word 2003 is also installed on the same machine.

--
Stefan Blom
Microsoft Word MVP


"Jeremy" wrote:

One of our user's laptops is having an issue in Word 2007 where when clicking
on "New" from the Office button, the old Word 2003 templates screen opens
instead of the New Document screen that Word 2007 usually opens with.

User's laptop is a Windows XP SP2, identical make and model as about 100
other users, but this issue is only on this laptop. Have tried repairing and
uninstalling/reinstalling with no luck.

Obviously something has been installed or configured but I cannot figure it
out. The Add/Remove program list does not show me anything unusual excep
that the user also has personally installed WordPerfect Office 11.

Is there a program/setting/registry key that I need to be looking for to get
this fixed. By no means is this a "major" issue, but it would be nice to
know what is going on.

Thanks,
Jeremy