[Graham Mayor]

You are welcome

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Amandar097 wrote:
Thanks you - that worked!

"Graham Mayor" wrote:

It appears that normal.dot is corrupt. Rename it to oldnormal.dot
and if you have a backup from the last time you saved normal.dot
rename that to normal.dot, otherwise let Word build a new one next
time it starts.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Amandar097 wrote:
When I start or restart my computer, the following Word error
appears:

"Word cannot open the existing (normal)"

What could be causing this, and how do I fix it?

Thanks,
Amanda