[Suzanne S. Barnhill]

It's better to use something like Normal.bad or Normal.old so that Word
doesn't see it as a template at all.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"Michael" wrote in message
...
I identified Normal.mjd.dot as being the cause of the problem because
Normal.mjd.dot was the document template in the problematic document,
whereas
Normal was the document template in the new Word document.

The problematic document, I introduced Normal.mjd.dot trying to get back
to
normality.

When I start Word (with a new empty document) my AutoText All Entries are
correct I copied and pasted all my customized auto text entries and set
the
toolbar up.

I have not made any alterations since my last post as I am awaiting your
instructions.

When you rename Normal.dot is it alright to name as Normal.mjd.dot ?

--
Kind Regards, Michael J Dickson


"Tony Jollans" wrote:

Hi Michael,

How have you identified Normal.mjd.dot as being the cause of your
problems?

If (as per one of your previous posts) you renamed Normal.dot as
Normal.mjd.dot and left it where it was then it should not ever have been
opened again or ever used as either a document template or a global
template --- unless you did something else (unusual) as well. It is that
unusual action I am trying to discover in order to help you sort things
out.

When you start Word (with a new empty document) I presume your AutoText
All
Entries are correct.

If not, ...

please go to Tools Templates and Addins.
On the Templates tab there wil be a list of "Global templates and
AddIns"
Any or all of these may be checked.
Uncheck one of them and close the dialog.
If the "All Entries" list is then good, ...
You have identifed the culprit.
Come back and we can sort it out
If not, repeat, one at a time, until no templates are left checked.
If you still have the problem then ...
It would appear to be Normal.dot itself
If so, come back and we can take it from there

If all is well when you start Word, then,

If you know a document that causes the problem, open it
If not, work until the problem appears

Then

Go to the Tools Templates and AddIns dialog again
At the top it will show the Document Template
Make a note of it and come back here.

--
Enjoy,
Tony

"Michael" wrote in message
...
I have identified the problematic document template as Normal.mjd.dot

The document template that is in a new Word document is Normal please
give
step by step instructions to restore order and what about deleting
Normal.mjd.dot completely.

--
Kind Regards, Michael J Dickson


"Tony Jollans" wrote:

Slow down a bit!!

If the entries are repeated only in an odd document it is not a global
template - it is a document template causing the problem. If it were a
global template you would see the effects all the time.

Can you identify the problematic document and see what template is
attached
to it?

--
Enjoy,
Tony

"Michael" wrote in message
...
Yes you are right I must have another template that contains the
same
AutoText entries that is also loaded as a global template, because
the
entries are repeated only in the odd document.

Can you give me step by step instructions to remove Normal.mjd.dot
and
can
I
delete this template?

--
Kind Regards, Michael J Dickson


"Tony Jollans" wrote:

Hi Michael,

It seems there is some confusion here. Can I first confirm what the
problem
is?

If I understand, you have some customized AutoText entries -
somewhere,
you
are not sure where. And you are not seeing what you expect to see
under
"All
Entries" on the AutoText toolbar.

You also have some toolbar customizations - deliberately or
accidentally,
I'm not sure. And you are not not seeing the toolbars you expect.

The behaviour varies depending on the document you have open at the
time.

Am I right?

--
Enjoy,
Tony

"Michael" wrote in message
...
A few days back when this problem arrived I did the following;
closed
Word,
search for the file normal.dot I rename it to Normal.mjd.dot then
start
Word
again. I then probably made a few mistakes in trying to resolve
the
problem.

To day I have; close Word, search for the file normal.dot I found
several
templates with different names I selected normal and rename it to
normal.dot
because there was no entry with that name, then started Word
again.

When I open a new word document I find I will need to customize
the
toolbar
and the auto text standard entries are there and only one entry
in
normal
which I added yesterday.
When I open some of the documents that I was working out of
yesterday
the
toolbar is customized but with some double entries in the
standard
auto
text
and full normal entries in auto text.

This seems to be a repeat of the problem, please advise.

--
Kind Regards, Michael J Dickson


"Suzanne S. Barnhill" wrote:

I suspect you lost your normal entries because you tried to use
a
self-created template as Normal.dot. Then perhaps you copied the
AT
entries
to that template and loaded it as an add-in instead, after
restoring
Normal.dot, which would result in everything showing up twice.

I would suggest that you rename Normal.dot (assuming you don't
have
too
many
customizations stored there) to get it back to its default
condition.
An
AutoText toolbar in any document will now show all the default
AutoText
entries for a given style (All Entries for Normal style or any
other
that
doesn't have specific ones).

If you want to add custom AutoText entries, you can save them in
Normal.dot,
and they'll be displayed in all documents. Or you can save them
to
a
separate template that you save in Word's Startup folder so it
will
be
loaded as an add-in every time you start Word. The new entries
in
the
add-in
will be displayed along with the default entries on the AutoText
menu.

If you want them displayed only in documents based on a specific
document
template, save them in that specific template; they will be
added
to
the
entries in Normal.dot on the AutoText menu.

If you want them to be available to documents based on more than
one
template (but not all documents), store them in a separate
template
that
you
load as an add-in as needed.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"Michael" wrote in message
...
Hello Suzanne, I have got my self into a muddle here, first,
all
my
normal
auto text were missing in the all entries and now when I open
other
word
documents I find some entries have doubled with all of my
normal
entries
and
some with no normal entries, and my toolbars are different.
Can
you
tell
me
the easiest way to get back to normality?
--
Kind Regards, Michael J Dickson


"Suzanne S. Barnhill" wrote:

We seem to be more and more at cross purposes here. When I
say
"insertion
point," I mean the blinking cursor in a document. When the
cursor
is
in a
Normal paragraph, you should see All Entries on an AutoText
toolbar.
You
are
clearly looking somewhere other than the document itself.

Now, your reference to Normal.mjd.dot suggests that you are
trying
to
replace Normal.dot with a global template of your own or add
a
global
template based on Normal.dot. Note that any template based on
Normal.dot
will *not* include the AutoText entries that are in
Normal.dot
by
default
(see "WD2002: Styles and AutoText Are Not Copied to New
Template
Based
on
Normal.dot" at http://support.microsoft.com/?kbid=291441). It
will
contain
any AutoText entries that you have specifically saved to the
new
template
(by choosing that template in the "Look in" box in Insert |
AutoText |
AutoText when creating the entries); they will be categorized
by
style.

If you want Normal.mjd.dot to be loaded automatically when
you
start
Word,
you must put it in Word's Startup folder. Otherwise, you will
have
to
go
to
Tools | Templates and Add-ins and check it manually every
time
you
want
it
loaded. This is explained in
http://word.mvps.org/FAQs/Customizat...latesStore.htm,
to
which
I
believe I have previously referred you.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"Michael" wrote in
message
...
Normal is inserted below "Document Template and
Automatically
update
document
styles" is ticked/checked (please explain your meaning of
"insertion
point")
in the bottom section "Global templates and add-ins checked
items
are
currently loaded" this box is unchecked and has
Normal.mjd.dot
(if I