See if
http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm helps.
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Stefan Blom
Microsoft Word MVP
"Richard" wrote in message
...
In an Office 2003 installation, when I show the Standard and Formatting
toolbars on two lines the setting doesn't stay. When I open another
document
new or already existing the setting reverts back to showing the two
toolbars
on a single line. Is there any way to lock the toolbars so I don't have
to
keep resetting them to show on two lines?