[JoAnn Paules]

The file's creator needs to save the file as a Word 97-2003 file format.
File - Save As...

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JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


"Oaktown" wrote in message
...
When sending a Word 2007 document to a Word 1997-2000 recipient, they
receive
an unopenable document with .docx.

What is the solution so that the burden is NOT on the recipient to have to
jump through hoops to open the document?

Thanks.