[laurie_g]

Hi again Bob
I just recreated the document and added the custom tools again. I then
attempted to add objects etc. to the drawing canvas. I find that when I
switch to another Word document, this is when the custom tools disappear.
Returning to the doc in question does not restore the tools.

If I save the document, close it and reopen, the tools do not return either.

Laurie


"Bob Buckland ?:-)" wrote:

Hi Laurie,

Are you able to provide a link for the templates/documents you're using? I've not been able to 'lose' the document based QAT
choices when using different documents with/without QAT items based on different templates.

Are there any Add-ins being used in Word by any chance? Are these complex templates or are they being saved at any point in a
previous Word version?

Are you using the Office clipboard between these documents?

=========
"laurie_g" wrote in message ...
Hi,
No, all of the commands i've added are no longer listed.
The document that I am switching to uses a different template than the one
that is having the disappearing issue, and it does not have a customized QAT.

Yes, I have Office 2007 SP1 installed.
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*