Perhaps the "other" documents are using styles not based on Normal?
Another thing to consider: If a setting of a style has been modified, for
example the font size, that setting will not be affected by changes to the
base style. For more, see
http://word.mvps.org/faqs/macrosvba/ResetStyles.htm.
--
Stefan Blom
Microsoft Word MVP
"ChristyL" wrote in message
...
Using: Win XP, Office 2003
Any documents coming in from the outside will not work when I try to
update
the normal style to effect all styles. But any documents I create will
work.
Does anyone have any ideas as to why and how to fix this?