Use this big space to explain the problem. Does this happen in all
applications? If so it is a keyboard fault or you have a keyboard language
configured that doesn't match the keyboard you are using.
Does it only happen in Word? Does it happen in Word when you start Word in
its safe mode (hold the CTRL key whilst starting and positively acknowledge
the ensuing prompt) ?
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Graham Mayor - Word MVP
My web site
www.gmayor.com
Word MVP web site
http://word.mvps.org