Jay -
Thanks, I did check the startup folder it was empty. I am thinking I need
to reinstall Word unless you have another suggestion.
Thanks
"Jay Freedman" wrote:
bobobi wrote:
Any keyboard shortcut I create disappears when I restart Word. I am
saving them to Normal.dot. What am I missing?
Something is preventing Word from saving changes in the Normal.dot file.
Typically this is an add-in, such as the one from Acrobat 7. Try moving all
files out of the Word Startup folder to someplace else, restarting Word, and
saving some shortcuts. If that works, move the files back into Startup one
at a time and retesting, until you find the one that's at fault. (The
Startup folder's location is shown in the Options File Locations dialog;
by default it's a hidden folder at %appdata%\Microsoft\Word\Startup.)
--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
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