If you are going to replace normal.dot RENAME it rather than delete it so as
not to lose the customisations it holds!
--
Graham Mayor - Word MVP
My web site
www.gmayor.com
Word MVP web site
http://word.mvps.org
Brian wrote:
Close Word.
Open windows explorer
In \documents and settings\your name\application
data\microsoft\templates Delete the normal.dot file
Restart word and try again.
Hope this helps,
Can you solve this error ?