To reiterate what Margaret is telling you, the "Make hidden markup visible"
setting is not your problem. The problem is that there is markup still there
to be made visible. Turning Track Changes off is not enough; you must also
Accept All Changes in Document and Delete All Comments in Document.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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"Jack" wrote in message
...
We have Franchises opening up some of our documents
complaining that the documents are filled with mark-ups.
These are not forwarded for collaboration or saved with
track changes enabled in any way.

We isolated the problem to the ToolsOptionsSecurityMake
Hidden Markup Visible when opening or saving check box
being enabled. Our question is: Is this value turned on by
default? And if it is, anyone know why? We thought about
writing macros into the template to turn the value off.
But then in order to run the macro, the user would have to
change the default Macro Setting from High to Med to get
the prompt to enable macros. Which most Franchises buy
Office in a retail outlet, bring back and install it out
of the box selecting all normal installation options.

Just curious if this setting is by default or are a lot of
our franchises selecting it without knowing what it does.

Thanks

Jack