Yes, unfortunately Adobe's latest dumb idea is to set the Saved property of
Normal.dot to True so that it is never saved on quitting Word. Until this is
fixed, the only workaround is to save Normal.dot manually by pressing Shift
while clicking on the File menu, then selecting Save All.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"over3" wrote in message
...
Yes i have Acrobat 7 installed!
Sounds like this could be a problem.

"Suzanne S. Barnhill" wrote:

Do you have Acrobat 7 installed?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.

"aco" wrote in message
...
I agree but my problem is a little different. Mormal.dot will not
refresh.
None of my changes stick. Cumstomization of the tool bars or menu bars
is
not
being saved. All of the pre set tool bars work fine. I can turn them
of
and
on ok. I just can't save custom changes. I also am using Word SP1 and
XP
with
SP2.

"Aaron Elder [MSFT]" wrote:

I can easily reproduce this on several machines. I am using Word
2003
SP1.
When you configure your toolbars, the state of those bars is saved
to
Normal.dot. Word appears to correctly save the state of all bars
EXCEPT
for
the Outlining Bar. If I turn this bar ON, and close Word... it will
ask
me
if you want to save changes to Normal.dot (since I turned on to have
it
alert
me to changes) and I say "YES" and then next time I load Word the
Outlining
toolbar is OFF again!

I an easily reproduce this bug on more than one machine.

--
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