Hi Bruce,

Stare at all the settings in the Format Paragraph dialog. A very large
Space After setting ( 9 inches on a Letter page) would do it.

Ditto the File Page Setup dialog.

Close the document, then select it in the File Open dialog, click the down
arrow next to the Open button, and click Open and Repair. If the document
was damaged, that may fix it.

If all else fails and the document isn't confidential, zip it and mail it to
me, and I'll have a look.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org

BruceR wrote:
Thanks Jay, but that option is already unchecked.

Any other ideas? I appreciate the help

"Jay Freedman" wrote:

The first paragraph of page 2 may be formatted with Page Break
Before (in Format Paragraph Line & Page Breaks), in which case
each time you hit Enter you're getting another paragraph with the
same setting.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org

BruceR wrote:
Office Xp and Office 2003 (same document)
User enters text on first page - no problem
User enters text on 1st line of second page, when hitting enter or
coming to the end of the line, Word moves the cursor to the top of
Page 3, type one line, cursor goes to the top of Page 4, etc...

Formatting issue? Any ideas what it could be?

Thank you
Bruce