Usually a corrupt normal.dot or corrupt/missing printer driver. But try the
FAQ for detailed help:
http://word.mvps.org/FAQs/AppErrors/...artingWord.htm
--
Terry Farrell - MSWord MVP
"Ant" wrote in message
...
Hello.
I have a client who is having problems with his MS Word 2002/XP (all
updates from MS Updates) that likes to freeze (not responding and has to
be killed) when opening files (open dialog) in Windows 2000 SP4 (all
updates).
Any ideas why? Thank you in advance. 
--
"Ants never lend, ants never borrow." --unknown
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