Word 2007 documents really are zip files containing multiple folders
in which there are xml files and other files. You can rename the zip
file with a .docx extension, and Word 2007 will open it.
The problem is caused by the mail gateway at the organization from
which these files are being sent -- it hasn't been updated to
recognize the Office 2007 formats in its MIME configuration section.
Tell them to have their IT group read
http://technet.microsoft.com/en-us/l.../ee309278.aspx and update
their server accordingly.
--
Regards,
Jay Freedman
Microsoft Word MVP FAQ:
http://word.mvps.org
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On Mon, 12 Apr 2010 19:00:01 -0700, roadygirl
wrote:
I have Office 2007 and don't have problems opening Office 2007 documents,
except for when they are emailed to me from a specific organization. From
all users on this organization's system, the documents come to me in a zipped
folder, and when I extract all the files, there is no actual document to
open. It only contains more folders labelled "docProps", "_rels", and
"word". These folders contains other folders and files, none of which are
the actual document. Anyone else ever encounter this?