See the last section of
http://www.gmayor.com/lose_that_adob...at_toolbar.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Peter D." wrote in message
...
I have been trying to customise the Word normal.dot template and no
changes
are being retained. I have reset the margins and paper size then clicked
on
default and then on yes to save in normal.dot. I have also customised the
toollbar so as to add extra buttons. Neither of these changes are being
kept.
When I close Word and reopen it, the page setup changes and toolbar
changes
are not present. Have seen mention that Acrobat 7 may be a problem. I do
have
Acrobat 7 but problem pre dates this installation. Can anyone tell me how
to
keep my customisations?