Also check out http://word.mvps.org/FAQs/AppErrors/...peningWord.htm

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Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


BGT wrote:
Sorry I have been out of the office. I did eliminate the temp files,
but I did not utilize the DOS command. It did help getting the error
message, but word will not open a document with the double click or
open command most of the time. It opens with a grey screen and then
when I go back to open it works fine. This does not happen all the
time but most of the time.

"Graham Mayor" wrote:

See http://www.gmayor.com/what_to_do_when_word_crashes.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


BGT wrote:
when i try to exit or save word page I get an error messaage that it
cannot be saved because it already open elsewhere (Cocuments and
Setting\...Normal.dot)
and then it goes to the template file to try to save it there.