I am in Microsoft Word. I click on the envelope to access the Outlook
address folder to create an envelope from an address in Outlook. My screen
locks up and MS Word shuts down telling me that Microsoft Word has
encountered a problem and needs to shut.....

Several months ago this aspect of MS Word worked until I signed on to
Stamps.com After that point (I have since quit Stamps.com and have purged it
from my system) I was never able to access my address folder again through MS
Word program. If anyone has the answer or more questions to help me solve
it, please, please write me at Thank you!