If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.
Dennis wrote:
We had a prior version of microsoft office with saved word documents. We
downloaded a student and techer edition 2003 and now cannot retrieve those
saved documents. What do we do?