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Terry Farrell Terry Farrell is offline
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Default FOLLOW UP Normal.dot Wasn't Being Saved

Cheers for that.

Terry

"Earl Grey" wrote in message
...
Hi Terry:

In the program's Cleaner | Applications menu, the user places a check mark
next to applications they want CCleaner to clean (of selected cached
values).

Simply removing the check mark from 'Office XP' or 'Office 2003' or
whatever version of Office is listed in the Applications tab means that
CCleaner will skip the program during a cleaning.

Earl Grey

Terry Farrell wrote:
Understood. Thanks. I don't have CCleaner so is it possible to make
CCleaner skip Office 2003 during a clean up?

Terry

"Earl Grey" wrote in message
...
Greetings all:

I have more information to report.

The problem of changing Word's settings is, apparently, shared by other
disk clean-up programs. There's actually quite a discussion of it in the
CCleaner help forum, but I'll quote the gist of it here. This particular
note is in regard to Office 2003:

"The problem isn't the developer, or the product CCleaner. Any other
cleaning app that also offers to clean Office 2003 will probably result
in the same problem because Microsoft placed some of the MRU lists
within the actual settings such is the case in Word 2003. Hence the
reason to only clean the list inside of Word 2003, and not use any other
program to do it. To my knowledge that's the only way to clean Word 2003
without losing all settings."

"A tip before using any cleaning program on MS Office 2003 is to go
into: Start All Programs Microsoft Office Microsoft Office Tools
Microsoft Office 2003 Save My Settings Wizard. With Microsoft Office
2003 Save My Settings Wizard you can also restore your settings, and it
works like a charm between WinXP re-installs too."

The full discussion is he
http://forum.ccleaner.com/index.php?showtopic=8116

So it isn't anyone's 'fault' really. It's just the way it is.

Earl Grey


Terry Farrell wrote:
Thanks for the information and confirmation.

Terry

"Earl Grey" wrote in message
...
Folks:

I asked about this issue on the CCleaner support forum. Several users
have reported the same problem, so the developers are doing some
investigating. I'm confident there will be a fix soon.

Earl Grey

Earl Grey wrote:
Hi Graham:

So far it appears that CCleaner is the culprit. I'm still using it,
however I have prevented it from affecting Office programs (a simple
matter of removing a check mark.)

CCleaner is just a handy way to clear caches, TIF, etc. (It also
includes a so-called registry cleaner which I do not use.) It has
been problem-free until recently, which leads me to suspect that a
recent update to the program is causing the trouble.

If my theory ultimately proves wrong I'll have your instructions
handy. Thanks for your help.

Earl Grey

Graham Mayor wrote:
Apparently CC Cleaner screws up Word's registry settings so don't
use it!

You may have to delete the settings sub key of the data key in the
registry in order for Word to rebuild it (see
http://www.gmayor.com/my_toolbars_are_missing.htm ) which shows how
to find it. With that fixed, you can re-input your preferred
settings. I would recommend renaming normal.dot to oldnormal.dot
(which will allow Word to rebuild that) and repairing Word also. You
can then copy your macros etc from the oldnormal.dot to the new one
using the organizer - see also
http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm