[Mike Starr]

Hi Valary

Well, first, in the example you gave, there are more quotes than
necessary... you gave _"Issuer"{ XE"Issuer" }"_ and if that's what you've
actually got, then smart quotes are behaving as expected because that last
quote would appear to the program to be an opening quote. However, if what
you really meant to type was that you were seeing _"Issuer{ XE"Issuer" }"_
(no quote immediately preceding the index entry) then the problem is
probably that the index entry is inside your quotes and confuses smart
quotes.

You don't mention how the index entry is created but if it's not created
automatically, put the cursor outside the quotes when creating the index
entry. I don't know how bright smart quotes are but if you're viewing the
index entry, put the cursor right outside the braces and select the index
entry (it should grab the whole index entry "automagically"). Then you can
drag and drop the index entry outside the quotes and see if smart quotes
realizes it really needs a closing quote where it inadvertantly put an
opening quote.

Another thing to consider is your corporate style... are quotes actually
required? If not, consider replacing instances of quotes with a character
style formatted to emphasize the text (my own is default paragraph font,
bold and dark blue).

Mike


wrote in message
oups.com...
I work in a law firm and we repeatedly have documents that have been
marked for index that have smart quotes that go "stupid". lol What I
mean is that the closing quote mark after the index marking appears as
an open quote, e.g., is the example of a term like (the "Issuer"{ XE
"Issuer" }" the final quote would appear as an open quote.

This usually arises when we have to do a Find & Replace to conform all
of the quotes in a document to be smart quotes. And it does not matter
whether the index markings are showing or hidden when we perform the
Find & Replace. The result is the same. We end up with the term being
surrounded by two open quotes.

I know that the default quotes within the index code itself are
straight quotes and we are not concerned about their appearance. It is
only the quotes around the term that actually appears in the document
that we are talking about.

Any suggestions?

Valary