Is the page size in page set up the same as the size of the paper that you
are using. That is either A4 and A4 or Letter and Letter, but not a mixture
of both.

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Hope this helps.

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Doug Robbins - Word MVP

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...
I am making some labels which I need to be a specific size.
I have set up a table 3 columns and 4 rows - each column 7.3cms wide
and each row 3.5cms high - this being the size of each label I need.

I then mail-merge from an Excel spreadsheet the details of each
label.

When I print the labels - they are not 7.3 wide - I have to make them
7.9 and then they will print as 7.3.

I am using A4 size card - landscape - HP Laserjet 5mp - nothing
unusual.

There is some sort of scaling somewhere - any ideas?