[Doug Robbins - Word MVP]

It sounds like the font in your Normal Style might be formatted as All Caps.

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Hope this helps,

Doug Robbins - Word MVP

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a paid professional basis.

"DC" wrote in message
...
My documents alway start in capital letters. I remove the cap lock by
clicking onto a customize button on my toolbar(All Caps button) How can I
reformat Word and Outlock to start in lowercase.