It's more likely that the specific document is damaged, rather than the
compatibility pack being broken. Have you tried other 2007-format documents
that you were able to open before? Do you have access to a copy of Word 2007
to try opening the document there, and maybe using the Open & Repair option
(on the down arrow next to the Open button in the Open dialog)?
--
Regards,
Jay Freedman
Microsoft Word MVP FAQ:
http://word.mvps.org
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dbuser wrote:
I am using MS Word 2003 SP3. Downloaded Compatability Pack for 2007
months ago. It worked just great until this morning. No events that
should have caused any changes. When I double click the Word 2007
document, MS Word opens, along with the "Convert File From" dialog
box. I select "Word 2007 Document" and "OK". Then an error message
from MS Word pops up: "There was an error opening the file". Not
exactly helpful. I rebooted server and my computer. Uninstalled
Compatibility Program. Downloaded and reinstalled Compatibility
Program. Still does not work. This may be quite vague but I can
only be as specific as the error message that popped up.
Hope this makes sense to someone out there and can offer a suggestion,
Much appreciated in advance - Linda